Strategic Consultant - Enterprise

Over deze functie

Apicbase is a fast-growing SaaS scale-up on a mission to transform how the hospitality and food & beverage industry manages its operations. Our platform is trusted by the world's most ambitious restaurant groups, hotel chains, and foodservice operators and we're just getting started.

We're looking for a **Strategic Account Manager** who thrives in a high-growth environment, thinks commercially, works data-driven, and knows how to build lasting strategic partnerships with enterprise clients.

**Your Role**

You own a portfolio of key accounts and you take that ownership seriously. You're the strategic partner your clients didn't know they needed, and you make sure they always do.

* **Embrace an agentic way of working**: you leverage AI tools and automation to work smarter, move faster, and deliver more value to your clients and your team.
* **Act as a trusted advisor** not just a point of contact. You think ahead, flag challenges before they become issues, and bring solutions to the table.
* **Retain and grow your client portfolio** through proactive business reviews, health checks, and a sharp eye for risk and opportunity alike.
* **Upsell and expand accounts** by understanding your clients' strategic goals and connecting them to the full value of the Apicbase platform.
* **Engage senior stakeholders** across operations, finance, and C-level — you're comfortable holding strategic conversations at every level of an organization.
* **Onboard and implement new enterprise clients** with confidence, navigating complex setups and multi-stakeholder environments from day one.
* **Drive adoption through data:** you use platform insights, usage metrics, and KPIs to guide conversations and demonstrate ROI.

What We Offer

* **A full-time role** with real ownership: you shape how you work and how you grow.
* A **strategic, senior position** at the heart of our customer success team, with direct impact on Apicbase's growth trajectory.
* **Professional development** through coaching, tools, and a culture that invests in its people.
* A tight-knit, **driven team** that takes the work seriously without taking itself too seriously.
* A bright, modern office in **the heart of Antwerp,** the kind of place you actually want to show up to every day, surrounded by a team that makes it worth it.
* A front-row seat to **scale-up life**: fast decisions, real impact, visible results.
* **Competitive salary** in line with your experience and ambitions.
* **Group insurance + outpatient coverage** for peace of mind.
* **Hospitalization insurance**
* Laptop and other **work related material provided**.
* **Cafeteria plan**: lease a bike, buy electronics or extra holidays, and keep more net income.
* Unlimited coffee, tea, fresh fruit, and the good cookies. ☕