Strategic Accounts Specialist

About this role

<h1><strong>Build the Future with Us — </strong>EquipmentShare is Hiring a Strategic Accounts Specialist</h1> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p><span style="font-size: 14px;">We’re hiring a <strong>Strategic Accounts Specialist </strong>at our Corporate Headquarters in <strong>St. Louis, MO</strong> and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.</span></p> <p>The Strategic Accounts Specialist provides essential operational and administrative support across all sales verticals. This position plays a critical role in maintaining financial accuracy, ensuring compliance, and keeping day-to-day sales operations running smoothly.This role is responsible for key back-office sales functions such as: Invoicing, collections and payment tracking, insurance compliance verification, commission tracking and reporting, and onboarding support for new clients.</p> <h3><strong>Primary Responsibilities</strong></h3> <ul> <li>Process and track accurate, timely invoicing across multiple sales verticals (Body Shop, Subscription, and Commercial accounts).</li> <li>Monitor open invoices and payment schedules, leading professional follow-ups on delinquent accounts and escalating unresolved issues.</li> <li>Partner with Sales Managers to resolve invoice discrepancies and validate commission accuracy against account data.</li> <li>Audit insurance documentation to ensure it meets company standards and manage proactive renewal tracking to prevent coverage lapses.</li> <li>Maintain comprehensive invoice logs, payment dashboards, and commission records to provide periodic performance summaries.</li> <li>Facilitate the new client onboarding process by collecting documentation, setting up account data, and ensuring a seamless transition.</li> <li>Provide high-level administrative support to multiple sales managers, including scheduling, meeting coordination, and internal communications.</li> <li>Maintain organized, retrievable, and compliant digital filing systems for all active accounts and internal logs.</li> <li>Flag inconsistencies in financial or account data and lead the resolution process through rigorous validation and correction.</li> <li>Coordinate onboarding timelines with internal teams to ensure all documentation is complete and verified within established SLAs.</li> <li>Act as the primary administrative point of contact for clients regarding invoicing, renewals, and onboarding requirements.</li> <li>Ensure all active account records remain compliant with internal policies and industry regulations.</li> </ul> <h3><strong>Why EquipmentShare?</strong></h3> <p>Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports <em>you</em>, and you drive <em>us</em> forward.</p> <p>We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of <strong>building something special</strong>.</p> <h4><strong>Perks & Benefits</strong><em><br></em></h4> <ul> <li>Competitive compensation<br><br></li> <li>Full medical, dental, and vision coverage for full-time employees<br><br></li> <li>Generous PTO + paid holidays<br><br></li> <li>401(k) + company match<br><br></li> <li>Gym membership stipend + wellness programs (earn PTO and prizes!)<br><br></li> <li>Company events, food truck nights<br><br></li> <li>16 hours of paid volunteer time per year — give back to the community you call home<br><br></li> <li>Career advancement, leadership training, and professional development opportunities</li> </ul> <h3><strong>About You</strong></h3> <p>You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.</p> <p>We’re looking for people who:</p> <ul> <li>See challenges as opportunities<br><br></li> <li>Embrace change and continuous improvement<br><br></li> <li>Bring energy, effort, and optimism every day</li> </ul> <h3>Skills & Qualifications </h3> <ul> <li> <ul> <li>Strong organization skills and ability to manage high-volume details accurately</li> <li>Comfort working with invoicing, documentation, spreadsheets, and data tracking</li> <li>Strong communication skills and professionalism when interacting with clients and internal…