Strategic Account Manager

About this role

Overview Position Summary The Strategic Account Manager is responsible for advancing Lemartec's strategic growth objectives within the Data Center and Mission Critical sector by serving as the single point of coordination for a key customer relationship or market segment. This role provides executive-level visibility into customer plans, market dynamics, project opportunities, and organizational capacity, enabling proactive business and operational decision-making. Working across commercial and operational functions, the Strategic Account Manager develops and maintains a forward-looking view of demand, pipeline, resource requirements, and customer priorities. The role ensures leadership has the intelligence necessary to make informed investment, pursuit, and staffing decisions while delivering a consistent, high-value customer experience. As a trusted advisor to both customers and internal stakeholders, this individual drives alignment, facilitates cross-functional collaboration, anticipates risks and constraints, and identifies opportunities for expansion and long-term partnership growth. Through a combination of strategic insight, operational discipline, and executive communication, the role helps position Lemartec as a preferred partner for mission critical customers and supports the company's continued expansion in a rapidly growing market. Company Overview Founded in 1979, Lemartec is a national general contractor and construction management firm and is part of the General Building group within MasTec’s Clean Energy and Infrastructure segment. As MasTec’s vertical construction arm, Lemartec delivers complex projects across industrial, aviation, power, and large commercial markets. Led at the segment level by Manny García-Tuñón, the General Building Operating Group represents MasTec’s vertical construction capabilities and serves as the platform for future growth in this space. As a MasTec company, Lemartec maintains international capabilities and strategic partnerships throughout the Americas and the Caribbean, enabling the execution of some of the most complex projects in the industries we serve. Through MasTec’s network of more than 22,000 professionals and subject matter experts in Engineering, Procurement, and Construction across over 400 locations throughout North America and the Caribbean, Lemartec is uniquely positioned to serve a diversified customer base. With experience across all 16 disciplines of construction, Lemartec combines deep technical expertise with the strength, scale, and financial backing of MasTec to successfully deliver projects of any size and complexity. The General Building Segment is part of the MasTec Clean Energy & Infrastructure (CE&I) business segment. The CE&I segment generates over $4.5 billion in annual revenue, providing construction services across our renewables, industrial, infrastructure, and general building operating groups. Sustainability and safety are foundational to our culture and influence everything we do. MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #16 Top 50 Domestic Heavy Contractors, #13 Transportation Contractor). Responsibilities Account and relationship management Serve as the primary day-to-day point of contact for your assigned customer or category, building relationships at the executive, program, and project levels. Maintain a current view of each customer’s strategy, site plans, procurement approach, and decision-makers. Coordinate customer meetings, reviews, and site visits, and make sure the right Lemartec people are prepared and aligned. Track commitments made to customers and follow through across internal teams. Identify expansion opportunities, new sites, and new scopes within your domain. Demand and pipeline analytics Build and maintain a demand pipeline model for your domain covering opportunity stage, expected timing, scope, size, probability, and geography. Consolidate data from CRM, estimating, customer forecasts, and market sources into a single trusted view. Produce regular dashboards and reports (weekly, monthly, quarterly) showing pipeline health, conversion trends, and forecast changes. Flag leading indicators such as customer capital plans, power and utility availability, equipment lead times and permitting trends that affect demand timing. Cross-functional capacity awareness Maintain snapshot-level visibility into capacity and constraints in operations, estimating, pre-construction, scheduling, procurement, safety, and other teams. Compare the demand pipeline against known capacity and raise potential gaps or conflicts early, before they become commitments. Run a regular cadence with functional leads to keep that picture current, without owning their work. Translate between customer expectations and internal realities in both directions. Qualifications Work Experience and Education 7+ years in construction, engineering, data center, or mission critical industries, in account management, business development, preconstruction, program management, strategy and operations, or a comparable role. Strong analytical skills, including building pipeline models, forecasts, and dashboards from messy, multi-source data. Proficiency in Excel/Google Sheets and at least one BI or visualization tool (Power BI, Tableau, or similar), plus a CRM platform. Working knowledge of the construction lifecycle (estimating, preconstruction, scheduling, procurement, field operations) and how each constrains delivery. Excellent written and verbal communication, with the ability to brief executives and customers credibly. Comfort working independently and remotely and travelling as needed (roughly 25%). Bachelor’s degree in construction management,…