Staff Design Engineer

About this role

<h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold"><strong>Staff Design Engineer</strong></h2> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Clerk Chat</strong> | Full-time</p> <h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">About Clerk Chat</h3> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Clerk Chat is a conversational AI platform that handles customer communications across SMS, voice, and email channels. Recently Series A funded, we're scaling our engineering team with strategic focus on AI Voice and RCS initiatives.</p> <hr class="border-border-200 border-t-0.5 my-3 mx-1.5"> <h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">What You'll Do</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1.5 [li_&]:gap-1.5 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-2 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Design and evolve analytics and monitoring interfaces for AI agent performance tracking, execution monitoring, and real-time alerting systems and conversational interface.</li> <li class="whitespace-normal break-words pl-2">Create intuitive conversational experiences that integrate analytics visualizations, inspired by modern chat interfaces like Perplexity</li> <li class="whitespace-normal break-words pl-2">Work directly with the CTO and engineering team to develop UI/UX for complex multi-channel communication management (SMS, voice, email)</li> <li class="whitespace-normal break-words pl-2">Champion user experience and accessibility across our platform, maintaining a high quality bar for both technical and non-technical users</li> <li class="whitespace-normal break-words pl-2">Contribute to the design and development of reusable component patterns for agent configuration, dashboard visualization, and real-time data displays</li> <li class="whitespace-normal break-words pl-2">Collaborate with engineers on elegant and consistent component APIs using TypeScript/React, with focus on developer experience</li> <li class="whitespace-normal break-words pl-2">Advocate for users by identifying areas of improvement in our analytics interfaces, agent monitoring dashboards, and communication workflows</li> <li class="whitespace-normal break-words pl-2">Participate in day-to-day team rituals like design crit, story creation, weekly stand-ups, and sprint planning</li> <li class="whitespace-normal break-words pl-2">Help us hire more amazing people to grow the team and bring diverse perspectives to our design process</li> <li class="whitespace-normal break-words pl-2">Document design patterns, guidelines, and best practices for our growing product surface area</li> </ul> <h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">What You Need</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1.5 [li_&]:gap-1.5 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-2 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Minimum 5 years of tech/startup or digital product agency experience, or equivalent</li> <li class="whitespace-normal break-words pl-2">Strong proficiency in Figma and modern design tools</li> <li class="whitespace-normal break-words pl-2">Extraordinary visual design skills with strong understanding of UX/UI principles, particularly for data-heavy interfaces and analytics platforms</li> <li class="whitespace-normal break-words pl-2">Front-end development skills in semantic HTML, CSS, and JavaScript (React preferred) - ability to collaborate closely with engineers and understand implementation constraints</li> <li class="whitespace-normal break-words pl-2">Experience designing complex dashboards, monitoring tools, or analytics interfaces</li> <li class="whitespace-normal break-words pl-2">Strong organizational skills and love for documentation</li> <li class="whitespace-normal break-words pl-2">Excellent communication and collaboration skills, bridging the gap between design and engineering</li> <li class="whitespace-normal break-words pl-2">Comfort working in a technical environment with APIs, webhooks, and developer-focused products</li> </ul> <h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">Nice to Have</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1.5 [li_&]:gap-1.5 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-2 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Experience with conversational UI/chat interface design</li> <li class="whitespace-normal break-words pl-2">Understanding of AI/ML products and their unique UX challenges</li> <li class="whitespace-normal break-words pl-2">Background in real-time data visualization and monitoring systems</li> <li class="whitespace-normal break-words pl-2">Experience maintaining design systems or reusable component libraries</li> <li class="whitespace-normal break-words pl-2">Familiarity with MCP (Model Context Protocol) or API-driven architectures</li> <li class="whitespace-normal break-words pl-2">Experience at growth-stage startups (Series…