Sr Value Engineer - West Coast

About this role

<h2><span class="s1"><strong>About Parloa</strong></span></h2> <p class="p2">Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.</p> <p class="p2"> </p> <h2><span class="s1"><strong>About the Role:</strong></span></h2> <p class="p2">As a <span class="s1"><strong>Senior Value Engineer - West Coast</strong></span> at Parloa, you own the financial and strategic narrative behind our most critical enterprise AI deals. You will architect and validate CFO-grade business cases, ensuring our customers clearly understand—and can defend—the economic impact of adopting Parloa.</p> <p class="p2">This is a highly strategic, customer-facing role where you operate at the intersection of Sales, Solutions Engineering, and executive stakeholders. You translate complex AI capabilities into measurable business outcomes, enabling a shift from feature-led selling to value-led decision-making.</p> <p class="p2">You will work on high-impact, $1M+ enterprise opportunities, partnering closely with Account Executives and Solution Engineers to shape deal strategy, influence executive stakeholders, and drive confident investment decisions.</p> <p class="p3">This is your opportunity to define how value is quantified and communicated in enterprise AI, helping global organizations justify, adopt, and scale agentic AI with clarity and confidence.</p> <p class="p3"> </p> <h2><span class="s1"><strong>Areas of Ownership:</strong></span></h2> <ul> <li class="p2">Own value engineering across the full sales lifecycle, from early-stage value framing through late-stage deal support and post-live value validation</li> <li class="p2">Build CFO-grade ROI models quantifying impact across cost reduction, productivity gains, revenue uplift, and customer experience improvements</li> <li class="p2">Lead executive value discovery sessions and workshops, translating qualitative business priorities into quantified financial outcomes</li> <li class="p2">Partner with Account Executives on strategic deals, shaping value narratives for prioritization, pricing, competitive positioning, and expansion</li> <li class="p2">Enable value-led selling by developing standardized frameworks, benchmarks, and repeatable tooling (including Parloa Value Studio)</li> <li class="p2">Translate complex financial analysis into clear, compelling executive narratives that resonate with CFOs, CIOs, and business leaders</li> <li class="p2">Drive post-sale value realization by validating outcomes and supporting expansion through proven impact</li> <li class="p2">Capture and operationalize field learnings into scalable GTM playbooks, value frameworks, and industry-specific benchmarks</li> </ul> <h2><span class="s1"><strong>Who You Are:</strong></span></h2> <ul> <li class="p2">You bring 5+ years of experience in value consulting, value engineering, or commercial advisory roles within enterprise B2B SaaS or software environments</li> <li class="p2">You have a proven track record of building and owning ROI models and business cases that influenced $1M+ enterprise deals involving finance and procurement stakeholders</li> <li class="p2">You have strong financial modeling expertise (e.g., NPV, IRR, TCO, payback, multi-year scenarios) and can confidently defend assumptions in executive conversations</li> <li class="p2">You thrive in complex, ambiguous environments with incomplete data, tight timelines, and multi-stakeholder decision processes</li> <li class="p2">You have executive presence and can translate complex analysis into clear, persuasive business narratives</li> <li class="p2">You are highly autonomous, with a strong ownership mindset, while collaborating effectively across Sales, Solutions Engineering, and GTM teams</li> <li class="p2">You are hands-on and pragmatic, comfortable building models from first principles rather than relying on templated approaches</li> </ul> <h2><span class="s1"><strong>Nice to Have:</strong></span></h2> <ul> <li class="p2">Industry experience in Travel, Insurance, Healthcare, Financial Services, or Retail, especially in large-scale customer operations environments</li> <li class="p2">Exposure to contact center operations or CX technology ecosystems (e.g., CCaaS, CRM, workforce management, analytics platforms)</li> <li class="p2">Background in enterprise SaaS, AI companies, or top-tier consulting firms supporting complex enterprise sales cycles<br><br></li> </ul> <h2><span class="s1"><strong>Our Recruiting Process:</strong></span></h2> <p class="p2">Talent Acquisition → Hiring Manager → Case Study / Presentation → Bar…