Sr. Specialist, Retail F&D Operations & Master Data

About this role

<div class="job-editor-P145r" data-ui="text-editor-header"> <h3> </h3> <div class="job-editor-qwXYG job-editor-_nXZ5" data-role="editor-container"> <div class="job-editor-2UJkX " style="position: relative; white-space: pre-wrap; overflow-wrap: break-word;" data-editor-editable-content="true" data-slate-editor="true" data-slate-node="value"> <h3 data-slate-node="element"><span data-slate-node="text"><span data-ui="default-leaf" data-slate-leaf="true"><span data-slate-string="true">ABOUT US</span></span></span></h3> <p> </p> <p>At the heart of AG1 lies a commitment to our mission to empower people to take ownership of their health. Since 2010, we've dedicated ourselves to bringing Foundational Nutrition to people around the world. </p> <p>Our ethos is deeply rooted in science, with an unwavering dedication to continuous improvement. We leverage and contribute to the latest research to deliver a powerful, straightforward solution for optimal health to our customers. We harness the finest ingredients so that every scoop of AG1 gives you the nutrients you need with the simplicity you want in a daily routine.</p> <p>Likewise, our organization puts the same energy into creating an environment that is a reflection of the cultural values that define who we are and how we work together. These seven values— One Spectacular Life, Customer Obsessed, Radical Ownership, High Performance, Courage, Amazing Humans and Continuous Pursuit of Excellence —are a representation of the high standards we set, and hold ourselves accountable to, when it comes to building our global team.</p> <br> <h3 data-slate-node="element"><span data-slate-node="text"><span data-ui="default-leaf" data-slate-leaf="true"><span data-slate-string="true">THE ROLE</span></span></span></h3> </div> </div> <p>We are seeking a highly detail-oriented and operationally driven <strong>Sr. Specialist, Retail F&D Operations & Master Data </strong>to support our growing retail business across key national partners including Costco, Target, Ulta, and other strategic accounts. This role will serve as the operational liaison between AG1, our retail partners, third-party systems providers, and internal cross-functional teams to ensure seamless order execution, fulfillment accuracy, and master data integrity across all retail channels. The Senior Specialist will own critical operational workflows including retailer onboarding support, purchase order validation, EDI transaction monitoring, inventory and MOQ validation, item master maintenance, and cross-system data accuracy across SPS Commerce, NetSuite, 3PLs, and retailer platforms. This is a highly collaborative execution-focused role that sits at the intersection of Supply Chain Operations, Fulfillment & Distribution, and Sales. The ideal candidate thrives in complex operational environments, proactively solves issues, and ensures flawless retailer execution from PO receipt through fulfillment.</p> <p> </p> <h3>WHAT YOU’LL DO</h3> <p><strong>Retail Fulfillment & Distribution Operations (60%)</strong></p> <ul> <li>Serve as the day-to-day operational point of contact supporting retail partners including Costco, Target, Ulta, and other national accounts.</li> <li>Coordinate cross-functional resolution of retailer operational issues related to fulfillment, routing, inventory, shipping compliance, and order execution.</li> <li>Support retailer onboarding and ongoing operational maintenance across retailer portals and systems.</li> </ul> <p><strong>Purchase Order Management & Validation</strong></p> <ul> <li>Review and validate incoming retailer purchase orders for accuracy, including quantities, pricing, ship-to locations, dates, item setup, and fulfillment requirements.</li> <li>Identify and proactively resolve PO discrepancies prior to fulfillment execution to prevent delays, deductions, or chargebacks.</li> <li>Partner with Supply Planning, Logistics, and Inventory teams to support successful order fulfillment.</li> </ul> <p><strong>EDI & System Flow Management</strong></p> <ul> <li>Monitor and support EDI transaction flow between retailers, SPS Commerce, NetSuite, and internal systems.</li> <li>Troubleshoot failed or inaccurate EDI transactions including PO acknowledgements, ASNs, invoices, and fulfillment updates.</li> <li>Partner with external vendors and internal technical teams to ensure accurate system connectivity and data transmission.</li> </ul> <p><strong>Inventory & Fulfillment Coordination</strong></p> <ul> <li>Validate inventory availability and MOQ requirements against retailer demand and fulfillment timelines.</li> <li>Coordinate with Supply Planning and 3PL partners to support accurate and timely order fulfillment.</li> <li>Escalate potential inventory constraints, allocation risks, or fulfillment disruptions to appropriate stakeholders.</li> </ul> <p><strong>Retail Compliance Support</strong></p> <ul> <li>Help ensure retailer operational compliance including routing, labeling, palletization, shipping windows, and fulfillment requirements.</li> <li>Support investigation and root cause analysis of retailer deductions, shortages, or…