Sr Solutions Architect (Req# 1357)

About this role

<hr> <p style="text-align: center; line-height: 1.1;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong><span style="color: rgb(0, 0, 0);">Overview</span></strong></span></p> <hr> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">As a Senior Solutions Architect, you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.</span></p> <hr> <p style="text-align: center; line-height: 1.1;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong><span style="color: rgb(0, 0, 0);">Your Impact</span></strong></span></p> <hr> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The essential functions of this position include:</span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Provide technical expertise to sales teams and customers on designated solution focus area</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Establish credibility and trusted advisor status with ePlus’ sales team and customers</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Complete and author technical sections for RFP/RFI/RFQ responses</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Develop and finalize solution architecture/design and detailed line item configurations and/or bill-of-materials (BOMs)</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Develop and finalize solution proposal and/or presentation of recommended solutions</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi vendor solutions (i.e. Cisco/Sourcefire, Lancope, Palo Alto, McAfee, Splunk, Imperva, Check Point, FireEye, Gigamon)</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist sales team with mentoring of associate account managers as it relates to overall opportunity management and technical solution set</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc., as relevant</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist in developing a get well plan, as appropriate</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure,…