Sr Solutions Architect, Presales (Req#1028)

About this role

Overview

Candidates must be geographically located in the New York Metro area with a willingness to work on-site in ePlus' 1 Penn Plaza office two days per week.

As a Senior Solutions Architect, you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our experienced architects, engineers, and consultants, to understand our customers' needs and craft sustainable IT roadmaps to get them there.

Your Impact

The essential functions of this position include:

• Provide technical expertise to sales teams and customers across multiple technology towers

• Establish credibility and trusted advisor status with ePlus’ sales team and customers

• Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas

• Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development

• Complete and author technical sections for RFP/RFI/RFQ responses

• Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution

• Develop and finalize solution architecture/design and detailed line item configurations and/or bill-of-materials (BOMs)

• Develop and finalize solution proposal and/or presentation of recommended solutions

• Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi vendor solutions.

• Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams

• Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc.

• Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution

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