Sr Solutions Architect - Collaboration Presales (Req#1182)

About this role

Overview

*Hybrid remote opportunity for candidates located in or near the Bay Area. Candidates must be local to accommodate on-site customer meetings.*

As a Senior Collaboration Presales Architect (Cisco Webex / Unified Communications) at ePlus, you will serve as a hands-on technical leader responsible for the design and architecture of enterprise collaboration solutions. This role is pre-sales focused and highly customer-facing, supporting the sales process through technical discovery, solution design, and strategic guidance.

You will partner with account teams, senior architects, engineers, and consultants to translate client business and technical requirements into scalable, cloud-forward collaboration solutions and strategic roadmaps.

You will engage directly with customers’ IT and telecom teams to design hybrid and cloud-based collaboration environments, with a strong emphasis on migrations from legacy on-premises platforms supporting both voice and contact center initiatives.

This is a pre-sales role designed for architects who enjoy being deeply technical while acting as a trusted advisor throughout the solution lifecycle.

Your Impact

The essential functions of this position include:

Architecture & Solution Design

• Lead technical discovery sessions, workshops, and assessments to gather business and technical requirements

• Design multi-vendor voice, video, and collaboration solutions aligned to customer needs and strategic goals

• Develop high-level and detailed solution architectures, including hybrid and cloud migration strategies

• Create and present technical designs, diagrams, and recommendations to customer stakeholders

• Translate requirements into scalable, cost-effective solutions aligned with best practices

• Engineer collaboration solutions based on capacity planning, scalability, and functional requirements

• Perform detailed environmental assessments and provide clear, actionable technical recommendations

Collaboration Technologies

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