Sr. Manager, RevOps Accounting

About this role

<p><strong>About Backblaze</strong><strong><br></strong><strong><br></strong>Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.</p> <p>Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $140 million in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.</p> <p><strong>About the Role</strong></p> <p>We are seeking a Sr. Manager of RevOps Accounting to own and lead the end-to-end revenue accounting function. This person will be a key partner to cross-functional stakeholders across Finance, Sales, Legal, Product, and Engineering and will be instrumental in ensuring revenue recognition policies and operations scale effectively with the business.</p> <p><strong>What You’ll Do</strong></p> <p>Close Management</p> <ul> <li>Lead end-to-end revenue accounting operations, including but not limited to daily invoice/order approval and credit approval.</li> <li>Assist with the monthly, quarterly, and annual revenue close process, ensuring timely and accurate ledger entries, account receivable, allowance and related account reconciliations, and disclosures.</li> <li>Prepare revenue variance analysis, executive dashboards, and financial statement disclosures for leadership and board presentations.</li> </ul> <p>Process Ownership & Sales Operations (The "RevOps" Engine) </p> <ul> <li>Ensure compliance with ASC 606 and U.S. GAAP for all revenu</li> <li>e streams (subscription, consumption-based billing, and other business models).</li> <li>Maintain, adhere and enforce the company’s global revenue recognition policies.</li> </ul> <p>Audit Support</p> <ul> <li>Lead the revenue portion of quarterly and annual external audit, serving as the main point of contact for auditors on operational revenue data.</li> <li>Accounts Receivable and Collection Management</li> <li>Collections Strategy: Design, implement, and monitor a proactive collections strategy to minimize Days Sales Outstanding (DSO) and optimize working capital. </li> </ul> <ul> <li>Delinquency Monitoring: Closely monitor AR aging schedules to identify delinquent accounts, trends in late payments, and potential credit risks. </li> <li>Escalated Follow-Ups: Act as the primary escalation point for high-value or highly sensitive delinquent accounts, directly negotiating payment plans or resolutions with customer finance teams. </li> <li>Processor Evaluation & Migration: Lead the financial and operational evaluation of our merchant processing infrastructure, including building business cases for migrating from Stripe to alternative enterprise platforms (e.g., Adyen,<a href="http://checkout.com"> Checkout.com</a>, Airwallex). </li> </ul> <p>Strategic Partnership, Technical Oversight & Team Leadership</p> <ul> <li>Act as the primary deputy to the Director of Revenue Accounting, operationalizing new accounting policies and translating complex technical memorandums into scalable system workflows. </li> <li>Forecasting Collaboration: Partner with FP&A and Director of Revenue Accounting to provide accurate data inputs for revenue and deferred revenue forecasting.</li> <li>Deal Desk Collaboration: Partner closely with Sales, Legal, and Sales Operations during contract negotiations to assess the accounting treatment and revenue impact before deals are finalized.</li> <li>Mentor and manage revenue accounting staff, ensuring alignment with business priorities and individual development goals.</li> </ul> <p>Systems Automation and Process Improvement</p> <ul> <li>System Ownership<strong>:</strong> Lead and support the implementation and optimization of revenue automation tools (NetSuite Advanced Revenue Management, Orb etc.).</li> <li>System Architecture<strong>:</strong> Collaborate with IT/Business Systems to implement, upgrade, or optimize revenue automation tools (NetSuite Advanced Revenue Management, Orb, Salesforce).</li> <li>Data Integrity<strong>:</strong> Ensure data cleanliness and seamless syncing between sales inputs and financial outputs.</li> <li>Quote-to-Cash (Q2C) Ownership<strong>:</strong> Streamline the workflows between CRM (Salesforce) and the Orb billing system to reduce billing errors and leakage.</li> <li>New Product Introductions (NPI)<strong>:</strong> Partner with Product and Sales Ops to ensure new pricing models, SKUs, and billing structures can be accurately tracked and automated by the accounting team.</li> <li>Leverage AI to improve efficiency, accuracy and scalability of revenue operation process.</li> </ul> <p>SOX Compliance</p> <ul> <li>ASC 606 & SOX Compliance: Drive the continuous improvement of internal controls over revenue recognition; own the operational…