Sr Creator Success Partner

About this role

LTK’s mission is to empower the world’s premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we’re looking for team members who want to create, innovate and disrupt an industry.

We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth.

Position Title: Senior Creator Success Partner (Coach)

Location: US- Remote
Reports To: Senior Manager, Creator Success

About the role

The Senior Creator Success Partner (CSP / Coach) is a highly strategic, senior-level, high-touch role responsible for driving growth, retention, and satisfaction for a defined cohort of LTK’s most valuable and complex creator partnerships. This role combines strategic coaching, data-driven insights, and proactive relationship management to help creators grow their businesses and deepen their partnership with LTK.The role also defines, scales, and continuously raises the standard of creator coaching across Account Executives and other creator-facing teams.

You will serve as a trusted advisor and thought partner to creators, collaborating closely with Account Executives and cross-functional teams to deliver a best-in-class creator experience for long-term success. This role requires strong executive presence, sound judgment, the ability to draw on prior creator and agency relationships and experiences to make informed decisions, and a proven ability to build trust and durable partnerships.

Key measures of success: creator revenue growth, creator satisfaction, platform adoption, platform loyalty and retention within assigned segments, and measurable impact on team-wide coaching quality and creator outcomes at scale.

How you will make an impact

1. Creator Relationship Management & Coaching

• Own a portfolio of high-value creators (e.g., Top 50 / Diamond, upper-tier, or other highly strategic creators) and act as their senior strategic advisor.

• Deliver high-quality coaching that engages and educates creators, increases performance, and drives incremental revenue across their LTK business.

• Develop deep, long-term relationships through consistent, value-added communication tailored to each creator’s preferences, business maturity, and growth goals.

• Partner with creators to define goals, identify opportunities, and co-create strategic plans that align with their brand, audience, and revenue targets.

• Proactively surface trends, risks, and opportunities; intervene early when performance declines or splitting occurs with clear talk tracks, action plans, and follow-through.

• Lead the most nuanced, high-visibility creator situations with confidence, including business risk, performance shifts, and cross-functional escalations.

2. Data-Driven Insights & Performance Management

• Leverage AI tools, including Glean, to build scalable agents and coaching plans for AEs, analyze performance and workflow data, and surface actionable insights that improve seller effectiveness and decision-making.

• Monitor daily and weekly performance across key metrics (earnings, traffic sources, retailer mix, conversion, ranking, collab volume, etc.) for your creator cohort.

• Establish and track KPIs for each creator along the path to success, ensuring clear visibility into what good looks like at each stage of the journey.

• Lead or co-host 1:1 meetings with monthly performance check-ins, QBRs, and end-of-year recaps to tell a compelling performance story and align creators on the strategies that will grow their LTK business.

• Identify patterns across your portfolio and translate them into scalable playbooks and best practices for internal and external use.

• Synthesize creator, retailer, and performance signals into strategic recommendations that influence segment strategy, creator prioritization, and coaching investments.

3. Creator Education, Enablement & Programming

• Design and deliver a blended learning experience for this cohort of creators, including 1:1 sessions, virtual sessions, webinars, office hours, self-paced resources, and event-based programming, including marquee creator experiences such as LTK Con, Platinum Summit, and other key field and virtual events.

• Build or adapt templates, talk tracks, and content (e.g., coaching decks, New Year planning resources, Holiday strategy decks) that AEs and broader teams can use with upper-segment creators at scale.

• Maintain and continuously improve a Creator Resource / Coaching Hub, capturing the latest strategies, slides, talk tracks, and examples informed by live creator feedback and results.

• Meaningfully shape senior-level programming for top creators, ensuring content is strategic, scalable, and aligned to business priorities.

4. Cross-Functional Collaboration & Advocacy

• Partner closely with Account Executives to ensure aligned creator strategy, unified…