Sr. Business Recruiter

About this role

We're hiring a Business Recruiter to own full-cycle hiring for our customer-facing and go-to-market teams: Implementation, Customer Success, and Marketing. You'll partner directly with hiring managers to define roles, build pipelines, and close strong candidates quickly.

WHAT YOU'LL DO

- Own full-cycle recruiting for Implementation Managers, Customer Success Managers, and Marketing roles, from intake to signed offer.

- Run intake meetings with hiring managers to define the profile, must-haves, interview loop, and scorecards.

- Source passive candidates through LinkedIn, referrals, communities, and targeted outreach; build pipelines ahead of need.

- Screen candidates for both skill and fit, including technical aptitude for implementation and client-facing judgment for CS.

- Coordinate interview loops and keep candidates and hiring teams informed at every stage.

- Manage offers end to end: compensation benchmarking, negotiation, and closing.

- Track funnel metrics (time to fill, pass-through rates, offer acceptance, source quality) and share them with hiring managers.

- Deliver a candidate experience that reflects our brand, whether or not someone gets the job.

- Help improve recruiting processes, job descriptions, and interview training as the team scales.

WHAT YOU BRING

- 3–6 years of full-cycle recruiting experience, ideally at a B2B SaaS company or agency.

- A track record hiring for customer-facing or go-to-market roles such as Customer Success, Implementation, Account Management, or Marketing.

- Strong sourcing skills and comfort reaching out to passive candidates.

- Ability to act as a trusted advisor to hiring managers, including pushing back on unrealistic requirements.

- Hands-on experience with an ATS (Ashby, Greenhouse, Lever, or similar).

- Clear, warm communication and excellent organization across multiple open roles.

- Comfort with ambiguity in a fast-moving, scaling environment.

NICE TO HAVE

- Previous hiring experience in finance or accounting (e.g., accountants, controllers, FP&A), especially for candidates with CPA or audit backgrounds.

- Previous hiring experience in marketing (e.g., product marketing, demand gen, content, brand).

- Experience building a recruiting function at an early-stage or high-growth startup.