Spanish Bilingual - CSR (Quezon City) | Onsite

About this role

Work Setup: 100% Onsite (Bridgetowne, Quezon City)
Shift: Night Shift Schedule
Start Date: ASAP

Qualifications:

• Minimum 2 years in college w/o back subjects

• With at least 6 months of TSR experience preferred

• With at least 1 year of CSR experience

• Open for non-native/local candidates

• Good English and Spanish communication skills

• Willing to work onsite in Quezon City

• Willing to work on night shift schedule

Responsibilities:

• Providing high-quality support to Spanish and English-speaking customers.

• Communicating with clients via phone, email, and chat.

• Translating documents, videos, or materials for accuracy and context.

• Managing projects or assisting with sales and marketing campaigns in Spanish.

• Documenting customer interactions, complaints, or transactions in a CRM system.