Solutions Engineer (Buenos Aires)

About this role

Who We Are

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

Translations.com is a world leader in website localization, software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner.

What You Will Be Doing

Serves as the primary technical point of contact for enterprise level clients of our GlobalLink suite of products

Coordinates installations, configurations and upgrades of new and existing technology products

Gathers client requirements in order to craft and document technology solutions

Executes technology solution all the way through development, testing, QA and launch

Assists clients to “language enable” their content management systems

Serves as point of escalation for any client support issues

Coordinates tasks between client and language services teams

Assists Product Management by communicating client requirements that need to become new features and bugs that need to be addressed

Ensure client launch deadlines are met, and that proper risk analysis is performed

Manage multiple clients at different stages of the implementation cycle in parallel

Who We Are Looking For

The TransPerfect Technology division is looking for motivated ambitious technical talent for its Professional Services group. As part of one of TransPerfect’s fastest growing divisions, this position will give any successful applicant an incredible opportunity for career advancement as well as many exciting possible career paths.

Solution Engineers lead implementations of the GlobalLink Suite and the integrations with its ecosystem, including Machine Translation, CMS, eCommerce and Marketing platforms to name a few. Our team works with both internal and external clients that vary between system integrators, enterprise solution teams, business users, and linguists.

Due to the wide and varied nature of client architectures, Solution Engineers gain expertise in a wide variety of applications such as Adobe AEM, Sitecore, Salesforce Commerce Cloud, Hybris, Drupal, and Episerver, often working in tandem with consulting engineers from these companies. Solutions Engineers are technical experts, great communicators, who are self-motivated action-takers, as we innovate to deliver leading-edge, world-class translation software solutions to help clients deliver in international markets.

Your experience includes

Minimum Bachelor’s Degree from a 4-year college or university

Experience in web technologies (web servers, application servers etc.)

Experience with Linux and MySQL or equivalent

Experience with product management techniques

Excellent written and verbal English communication skills

Excellent problem solving and analytical skills

Strong interpersonal skills and effective time management skills

Strong documentation skills

Where Your Career Is Going

At TransPerfect, there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. If you’re ready to join a growing company and jumpstart your career, we want to hear from you! All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

In order to apply, please submit your CV in English