Solutions Engineer — AI-Driven Customer Engagement (Remote)

About this role

Twilio seeks a Solutions Engineer for the APJ team, blending technical design with executive relationship-building. You’ll help customers envision conversations powered by Twilio’s Engagement Platform, shaping architectures and intelligent workflows across voice, messaging, AI and human-assisted agents. Based remotely (APJ) with potential ad-hoc in-person meetings; 35% travel expected. You’ll guide customers on what to build and how to behave when humans and AI collaborate, driving scalable, J-…