Solutions Development Architect : Datacenter (Remote)

About this role

Who You Are

You are an ideal candidate with strong experience in pre‑sales technical discovery, data center and infrastructure solutioning, structured cabling, cloud and hybrid environments, vendor coordination, and technical documentation. You are detail‑oriented, highly communicative, and process‑driven, with the ability to manage multiple active cases through Myriad360’s internal workflow—from case assignment through client review, PMO review, TCS handoff, and client sign‑off.

About The Role

Myriad360 is seeking a Solutions Development Architect to support the design, scoping, documentation, and proposal development of client-facing technology solutions. This role works closely with Account Executives, Account Managers, engineering teams, PMO, TCS, vendors, subcontractors, and clients to translate business and technical requirements into accurate, executable Statements of Work, labor estimates, and solution proposals.

Other responsibilities include:

Pre-Sales Discovery and Solution Development

• Lead or support technical discovery sessions with clients, Account Executives, and internal stakeholders to gather project requirements, site details, business objectives, constraints, risks, and desired outcomes

• Review assigned Salesforce cases promptly and determine whether sufficient information exists to begin solution development

• Identify and request missing information such as site address, scoping details, regular-hours or after-hours requirements, rack elevations, floor plans, security protocols, lift or ladder requirements, and other project-specific documentation

• Develop scalable and practical infrastructure solutions across data center, network, structured cabling, cloud, hybrid, AV, security, collaboration, and related technology environments

• Align proposed solutions with client goals, delivery feasibility, cost expectations, project timelines, and Myriad360 standards

SOW, LC, and Proposal Development

• Create, refine, and maintain Statements of Work, including in-scope items, out-of-scope items, deliverables, assumptions, acceptance criteria, project phases, and dependencies

• Generate labor calculators and SOW drafts using Myriad360’s SOW Automation Tool

• Validate labor, subcontractor, material, and project management cost inputs for accuracy

• Incorporate vendor and subcontractor quotes into the solution package as needed

• Review automated SOW output for clarity, completeness, risk, pricing accuracy, and alignment with client requirements

• Produce polished draft and final SOW documents suitable for client review and internal approval

• Ensure SOWs are version-controlled, properly watermarked when in draft form, and saved in the correct client folder

Case Management and Internal Workflow

• Manage assigned cases through the Salesforce workflow, including Solution Development, Client Review, SP Creation, Practice Review, PMO Review, Handoff to TCS, and Client Sign-Off

• Provide clear daily Salesforce updates and tag the appropriate Account Executive or internal stakeholder

• Update case status accurately as work progresses

• Validate that all linked documents, SOWs, labor calculators, subcontractor quotes, and supporting files are properly attached or referenced

• Create or verify Slack channels from Salesforce for project-specific communication

• Coordinate peer reviews with Technology Project Leads, Solutions Development Architects, or other technical reviewers

• Respond promptly to PMO or TCS feedback and make required updates to the case, LC, or…