Solutions Consultant

About this role

WHO ARE WE

Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.

OUR WORK MODEL:

Hybrid: This is a hybrid role, requiring you to work from our London office, 3 days per week, with flexibility to work remotely on other days.

YOUR ROLE:
As a Solutions Consultant/Specialist, you will act as a strategic solution partner to Account Executives & Account Managers. When complex, multi-layered, or high-growth use cases are identified, you will lead the discovery, design, and shaping of tailored Cognism solutions that align to the Customer Decision Cycle and Joint Business Plan.

You will be a technical trusted advisor both to our prospects, customers and internal stakeholders, covering not only pre-sales phase but also including post-sales responsibilities.

You will own the solution strategy within your engagements - ensuring customers’ strategic objectives, operating constraints, and GTM ambitions are translated into practical, scalable workflows within Cognism.

This role is pivotal in reducing downstream friction, strengthening long-term adoption, protecting revenue, and positioning Cognism as a strategic GTM partner in a high-growth SaaS environment.

YOUR CHALLENGES & OPPORTUNITIES:

• Partner with Account Executives & Account Managers - Collaborate closely with Account Executives & Account Managers to understand account strategy, commercial priorities, growth plans, and risk signals, translating these into structured solution design engagements.

• Lead Strategic Discovery - Facilitate consultative sessions with champions and decision-makers to uncover ICP definitions, territory models, segmentation strategy, data requirements, and workflow challenges.

• Design Workflow-Based Solutions - Translate GTM strategy into practical Cognism configurations, use cases, targeting frameworks, and scalable prospecting workflows aligned to commercial KPIs.

• Shape the Right Solution Early - Engage in accounts where standard onboarding is insufficient, ensuring complexity is addressed upfront to prevent misalignment or underutilisation.

• Accelerate Strategic Time-to-Value - Help customers operationalise Cognism in a way that delivers measurable impact quickly while remaining scalable as they grow.

• Mitigate Commercial & Adoption Risk - Step in where solution misalignment, workflow confusion, or strategic drift is impacting engagement or expansion potential.

• Support Expansion & Growth Conversations - Identify additional use cases, team rollouts, or advanced applications that align with the Joint Business Plan and unlock incremental value.

• Feed Insights Back to the Business - Surface recurring strategic use cases, product gaps, workflow challenges, and GTM trends to Product, Sales, and Revenue teams to strengthen our overall customer strategy.

• OUR…