Solutions Architect - Service Provider (Req#1318)

About this role

Overview

*This position is remote. Candidates located in the Midwest are strongly preferred, particularly in Minnesota, North Dakota, South Dakota, and surrounding states.

The ePlus Service Provider Group (SPG) is seeking a highly skilled and motivated Solutions Architect to join our dynamic team, supporting telecommunications customers across the Northeast. This individual will serve as a trusted technical advisor to service providers, including telcos, cable operators, consortiums, electrical cooperatives, and municipalities. The ideal candidate will possess deep technical expertise in high-end routing and optical networking, with a strong focus on next-generation MPLS and optical transport architectures.

Key technologies include Segment Routing (SR-MPLS), Ethernet VPN (EVPN), Dense Wavelength Division Multiplexing (DWDM), and Reconfigurable Optical Add-Drop Multiplexers (ROADMs).

The Solutions Architect - Service Provider will be 1:1 aligned with a dedicated Account Executive, working together to engage customers, assess their current network environments, and define future-state designs. Responsibilities include customer presentations, onsite whiteboarding sessions, Original Equipment Manufacturer (OEM) and platform selection, BOM creation, and drafting Statements of Work (SOWs) for professional services engagements.

This is a high-impact, customer-facing pre-sales role that blends deep technical guidance with strategic engagement to support and close complex, high-value business opportunities.

Your Impact

The essential functions of this position include:

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Provide technical expertise/credibility to account team on designated focus area

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Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas

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Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development

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Assist sales account managers with project management for complex presales engagements

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Complete technical sections for RFP/RFI/RFQ responses for assigned accounts

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Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)

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Develop solution architecture and detailed line-item configurations/bills of material (BOMs)

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