Site Reliability Engineer

About this role

<div class="content-intro"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>We’re Capital on Tap 👋<br></strong></span><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. </span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! </span></p></div><p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">📍London, Old Street | 🏢 2 Days in Office</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>SRE at Capital On Tap 🌞</strong></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">At Capital On Tap, we run a hybrid embedded SRE model. We aim to work closely with the teams within Capital On Tap to provide them the best support. Our main objective currently is to gain as much visibility into our platform's health while offering scalable solutions. </span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">You’ll join our BAR (Banking and Repayments) Team, who are building and scaling payments and card systems, ensuring our financial platform is reliable, accessible, and seamless for users. </span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>What You’ll be doing: </strong></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">As a Site Reliability Engineer (SRE) you will help ensure our platforms are fast, reliable, and scalable. You’ll design, build, and monitor systems, prevent issues before they happen. Using SLAs, SLIs, and SLOs, you’ll guide feature launches while maintaining services that everyone can depend on.</span></p> <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Manage and automate Azure, Datadog, NGINX & Cloudflare</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Develop and monitor Kubernetes and Serverless resources</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Maintain infrastructure code with Terraform & CRDs / Crossplane</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Improve systems, processes, and technologies; consult stakeholders to enhance platform performance</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Getting involved in new application architecture & design processes</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Design solutions to reduce toil, automate repetitive tasks and streamline workflows to reduce manual work and boost team productivity.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Create SLIs and SLOs; increase application visibility</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Align with the Product team on SLAs and core service objectives</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Collaborate with Platform Engineers for automated solutions and pipelines</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Enhance user experience with infrastructure and pipeline optimisation </span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Support CI/CD tools…