Site Manager

About this role

<div class="content-intro"><p><strong>About Care Access</strong></p> <p>Care Access is working to make the future of health better for all. <strong>With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. </strong>We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, <strong>and contribute to the medical breakthroughs of tomorrow.</strong></p> <p>With programs like <em>Future of Medicine</em>, which makes advanced health screenings and research opportunities accessible to communities worldwide, and <em>Difference Makers</em>, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.</p> <p>To learn more about Care Access, visit <a href="http://www.careaccess.com/">www.CareAccess.com</a>.</p></div><h3><strong>How This Role Makes a Difference</strong></h3> <div> <p><span data-contrast="auto">The<strong> Site Manager</strong> is responsible for the day-to-day operational leadership of the Lake Charles research site. This role directly manages site staff and is accountable for study execution, documentation quality, regulatory compliance, and team performance.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The Site Manager remains hands-on in the conduct of complex clinical trials while ensuring the broader team delivers consistently high standards of protocol adherence and patient care. This role partners closely with the Principal Investigator, who retains medical and regulatory authority for all clinical decisions.</span><span data-ccp-props="{}"> </span></p> </div> <div> <h3><strong>How You'll Make An Impact</strong> </h3> <div> <ul> <li><strong><span data-contrast="auto">Team Leadership & Performance</span></strong><span data-ccp-props="{}"> </span> <ul> <li><span data-contrast="auto">Directly manage and develop Clinical Research Coordinators, Phlebotomists, and Lab Technicians</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Set and uphold clear expectations for quality, compliance, timelines, and patient experience</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Provide ongoing coaching, performance feedback, and structured development</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Address performance issues promptly and build a high-accountability team culture</span><span data-ccp-props="{}"> </span></li> </ul> </li> <li><strong>Study Execution & Operational Oversight </strong> <ul> <li>Lead the site’s most complex and high-priority studies </li> <li>Oversee protocol implementation, enrollment progress, visit execution, and data timeliness </li> <li>Identify operational risks and implement corrective actions to maintain study timelines </li> <li>Ensure continuous inspection readiness and successful monitoring visits </li> <li>Partner with the Principal Investigator on operational study conduct; all medical decisions remain under PI authority </li> </ul> </li> <li><strong>Quality & Compliance</strong>  <ul> <li>Ensure strict adherence to FDA regulations, ICH-GCP, and Care Access SOPs </li> <li>Maintain high standards for source documentation, data integrity, and protocol compliance </li> <li>Proactively monitor and reduce protocol deviations </li> <li>Ensure timely escalation of safety events and compliance concerns </li> </ul> </li> <li><strong>Sponsor & CRO Engagement </strong> <ul> <li>Serve as the primary operational contact for sponsors and CROs </li> <li>Represent the site in start-up activities, monitoring visits, and escalation discussions </li> <li>Build strong sponsor relationships through consistent, reliable execution </li> </ul> </li> <li><strong>Hands-On Clinical Contribution</strong>  <ul> <li>Conduct study visits and protocol-required procedures as needed </li> <li>Perform phlebotomy, ECGs, vital signs, and other clinical tasks </li> <li>Support informed consent processes and investigational product accountability </li> </ul> </li> <li>Assist with additional projects such as report design, data maintenance, etc.  </li> </ul> </div> <h3><strong>The Expertise…