Shipping Coordinator

About this role

Our client is a premier design brand and distributor of high-end furniture, lighting, and interior products across commercial, hospitality, and residential sectors. Operating through multiple showrooms alongside an integrated e-commerce platform, they deliver curated designer collections across Australia. They are dedicated to high-quality craftsmanship, innovation, and timeless design.
They are now seeking to hire a Shipping Coordinator to oversee international inbound freight operations. This role is pivotal in ensuring on-time cargo delivery, maintaining cost efficiency, and facilitating smooth coordination between suppliers, freight forwarders, and internal teams.

Job Responsibilities
Shipment & Freight Coordination

• Book international inbound sea and air freight shipments while selecting cost-effective routing options

• Monitor cargo-ready, departure, arrival, and customs clearance milestones

• Track delays or discrepancies and proactively implement resolution measures

• Communicate shipping schedules, updates, and routine delays to relevant internal teams
Supplier & Broker Liaison

• Manage day-to-day operational relationships with suppliers and freight forwarders

• Follow up with suppliers and forwarders to ensure agreed shipping dates are achieved

• Liaise with freight forwarders and customs brokers regarding container availability, clearance, and delivery
Documentation & System Management

• Prepare and verify shipping documentation including commercial invoices, packing lists, bills of lading, airway bills, and certificates

• Maintain accurate shipping records and update relevant ERP systems

• Monitor freight costs, identify consolidation opportunities, and prepare regular operational reports
Requirements

• Minimum 2 to 3 years of experience in international shipping, freight forwarding, or logistics

• Demonstrated experience coordinating sea and air freight, including LCL and FCL shipments

• Sound understanding of shipping documentation, Incoterms, and customs clearance processes

• Awareness of freight cost drivers with a strong focus on cost-effective decision-making and space utilisation
Nice-to-Have Skills

• Experience coordinating freight within the furniture or interior design sectors

• Hands-on experience using ERP systems, with Options ERP highly regarded
Benefits

• Permanent work-from-home set-up

• Dayshift (Australian Eastern Daylight Time business hours)

• Full-time opportunity

• HMO (STAFF only)

• Annual leave

• Christmas Bonus equivalent to 1 month's wage (pro-rate)