ServiceNow Business Analyst - HRSD

About this role

<div class="content-intro"><div> <div> </div> <div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. </div> <div> </div> <div>Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. </div> <div> </div> <div>Join us to drive positive, lasting change that moves missions and the government forward!</div> <div> </div> </div></div><p></p> <div class="WBEG WEDG WDEG"> <div class="WEEG wd-cfe7fb27-08b7-40eb-994c-86af6bc68578"><strong>Job Description: </strong></div> </div> <div id="56$309310-input" class="WFEG" data-automation-id="decorationWrapper"> <div class="WKGJ WLGJ"> <div id="56$309310-input--uid214-input" class="WNE- WAF- WGH- WHH- WNC- WPE- WCAB WOE-" data-automation-id="richTextEditor" data-metadata-id="56$309310" data-uxi-widget-editable="false" data-uxi-form-item-child-list-index="2"> <div class="GWTCKEditor-Disabled"> <p>As the top-ranked ServiceNow solution provider, we offer federal agencies the deepest capabilities, resources, and experience for their projects. Join our team as a developer implementing ServiceNow for a large federal agency. Work on a team responsible for the implementation and configuration of multiple modules and capabilities, specifically within the HR Service Delivery (HRSD) suite of applications. Develops a thorough understanding of the requirements then applies industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process that meets or exceeds functional requirements.</p> <p></p> <p><strong>Responsibilities:</strong></p> <ul> <li>Developing business processes, gathering requirements and developing stories </li> <li>Provide process flow and other required system documentation </li> <li>Build a trusting relationship with major project stakeholders and leads them to adoption of the best solution </li> <li>Assist in quality management reviews and ensures that all business and design requirements are met </li> <li>May also assist and sometimes lead test plan development and execution </li> <li>Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution</li> </ul> <p><strong>Here's what you need:</strong></p> <ul> <li>At least 1 year of experience with ServiceNow</li> <li>Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation</li> <li>Experience working with stakeholders and development team(s) to deliver solutions</li> </ul> <p><strong>Bonus points if you have:</strong></p> <ul> <li>Training in ServiceNow Fundamentals</li> <li>ServiceNow Certified System Administrator (CSA)</li> <li>Training or experience in Agile Fundamentals</li> <li>Experience with HR Service Delivery (HRSD) within ServiceNow</li> </ul> <p></p> </div> </div> </div> </div> <div id="56$441994-input" class="WFEG" data-automation-id="decorationWrapper"> <div class="WKGJ WLGJ"> <div id="56$441994-input--uid217-input" class="WNE- WAF- WGH- WHH- WNC- WPE- WCAB WOE-" data-automation-id="richTextEditor" data-metadata-id="56$441994" data-uxi-widget-editable="false" data-uxi-form-item-child-list-index="3"> <div class="GWTCKEditor-Disabled"> <p><strong>Security Clearance:</strong></p> <ul> <li>Must have active Top Secret clearance and be willing and capable of obtaining SCI and CI poly</li> </ul> </div> </div> </div> </div> <p></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p> </p> <p><span class="TextRun SCXW225111203 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW225111203 BCX8">As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of <strong>California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland</strong></span></span><span class="TextRun SCXW225111203 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW225111203 BCX8">. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal…