SERVICE SUPERVISOR

About this role

Responsibilities including but not limited to:

• Assist the management with daily operational matters

• Motivate team members and maintain a high level of team cohesiveness

• Ensure staff adhere to company SOP

• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.

• Plan routine cleaning of the outlet

• Routine inventory stock checking

• Maintain Food Hygiene and Safety Standards

• Execution of maintenance schedule for equipment and perform routine inspections

• Able to resolve any service disruptions or customer complaints

• Able to demonstrate excellent communication and interpersonal skills

• Responsible for the preparation work of outlet opening and closing during operation hours
Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent

• At least a Certificate in Food & Beverage service

• Great communication skills

• Able to commit shift work, weekends and public holidays