Service Portfolio Manager

About this role

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Job Description

The Service Portfolio Manager will manage and maintain the client's Service Portfolio to ensure offerings reflect customer needs and align with program objectives. Analyze service usage and performance data, make portfolio-level decisions, and oversee the lifecycle management process for services from conception to retirement. The Service Portfolio Manager will work with technical teams to evaluate, prioritize, and define service offerings as the clients System evolves. Collaborate with business analysis and customer success teams to align the overall portfolio with organizational goals and market demands. The Service Portfolio Manager will develop and maintain service-related strategy documentation, coordinate with communications to promote offerings, and implement portfolio management tools. Stay current with industry best practices in service portfolio management and ITSM.

What you need:

• Candidates must meet one of the following three areas:

• Advanced Degree:

• Bachelor's degree or Ph.D. in one of the following fields: Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering.

• Equivalent Training:
Completion of one of the following accepted training programs:

• Cyber 101

• IT Investment/Portfolio Manager (Advanced) Playlist

• Professional Certification:
Holding one of these certifications:

• CCISO

• CISM

• CISSO

• CISSP

• FITSP-A

• FITSP-M

• GCSA

• GFACT

• GSLC

• 8 years of experience managing IT/service portfolios and catalogs in a technical enterprise

• Strong organizational and communication skills

Security Clearance:

• Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland…