Service Installer (Operations Specialist)

About this role

Job Description

• Assist the supervisor on receiving incoming packed mattresses for delivery to the client/ wards in the hospitals.

• Assist the milk run drivers on loading and unloading of mattresses from the vehicles, with assigned supervisor on ground to supervise the entire process.

• Assist the supervisor on organizing and transferring of all soiled mattresses to the correct location for milk run collection, ensuring clean/ soiled mattresses is clearly segregated.

• Assist the supervisor on all installations and terminations (collections) of air pressure and hospital foam mattresses.

• Follow strict compliant to soiled/ clean segregation within the hospital.

• Remain compliant and do not disseminate patient’s information (i.e., NRIC, address, etc.) under the Personal Data Protection Act (PDPA).

• Remain compliant to hospital PPE and hygiene procedures.

• Update the supervisor on all installation and termination reports daily.

• Updates the supervisor on all equipment buffer and excess daily for assets management purposes.

• Report breaches of safety to the supervisor immediately.

• Takes up tasks and assignments as and when assigned by the supervisor/ operations manager.

Job Requirements

• 5-day work week on rotating shift, 9.00am to 5.00pm.

• Work done involves certain lifting and moving of items, must be able to lift heavy objects and able to stand for a long hours.

• Customer service oriented personally or with experience in providing on-site customer service.

• Good to have a Class 4 Driving License.