Senior Voice Operations Engineer
Mashreq · Bangalore, Karnataka · 2026-10-05
About this role
Job Purpose The Senior Voice Operations Engineer is responsible for the day-to-day operation, monitoring, maintenance and support of enterprise voice services for users at the MGN Bangalore site and employees working remotely. The role ensures the availability, performance, security and operational compliance of voice, contact centre and IPC communication platforms, in close coordination with the Group Voice Team. Key Responsibilities - Provide L2/L3 operational support for enterprise voice, te…
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