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Senior Value Consultant - Remote CX Strategy & ROI

Zendesk, Inc. · Singapore · 2026-09-26

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About this role

Zendesk, Inc. is seeking a Principal Value Consultant to lead strategic value assessments, define omnichannel strategies, and coach customers through CX transformations from a remote Singapore base. You will collaborate with sales, solutions consulting, and enablement teams to architect credible, defendable value architectures that align with executives and business goals. The role emphasizes data-driven ROI, executive communication, and thought leadership, with a focus on B2C, B2B, and B2B2C J…

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