Senior Technical Product Manager

Über diese Stelle

<p>The Verification squad sits at the heart of SumUp's ability to operate across 37 markets. We own the systems that determine whether a merchant's identity is verified, whether that verification meets the regulatory bar in every market we operate in, and whether the decisions made along the way are auditable and defensible. This isn't a coordination role — it's a high-ownership position where you'll set the product direction for a domain that is legally complex, strategically important, and actively transforming. If you want to own something that genuinely matters — where your decisions shape compliance outcomes, merchant experience, and platform capability simultaneously — this is that role.</p> <h2>What you'll do</h2> <ul> <li> <p>Define and lead the product strategy for the verification platform, sequencing compliance obligations, platform modernisation, and merchant experience improvements with clear intent</p> </li> <li> <p>Own the regulatory surface across multiple markets — monitoring evolving KYC/KYB, AML, and eIDAS requirements and converting them into structured, buildable scope before they become blockers</p> </li> <li> <p>Make the hard calls where UX and backend decisions conflict, holding coherence across the full product surface and owning the outcome when trade-offs are required</p> </li> <li> <p>Run lean, autonomous discovery — synthesising user research, data signals, and regulatory guidance into decision-ready artefacts independently</p> </li> <li> <p>Co-lead the squad alongside a strong Engineering Manager, driving platform modernisation and reducing technical debt deliberately</p> </li> </ul> <h2>You'll be great for this role if</h2> <ul> <li> <p>Proven experience as a product manager in a regulated fintech or financial services environment, with direct ownership of KYC, KYB, or identity verification products across multiple markets</p> </li> <li> <p>Strong ability to manage complex, multi-stakeholder environments — including Legal, AML, Compliance, Risk, and Operations — negotiating scope with credibility and care, and holding the line when it matters</p> </li> <li> <p>Technical depth to interrogate backend architecture decisions, API design trade-offs, and third-party vendor capabilities, and to make coherent product calls across the full stack</p> </li> <li> <p>Data fluency: comfortable defining metrics, interrogating dashboards, and using quantitative signals to inform prioritisation and planning</p> </li> <li> <p>Track record of arriving at planning conversations with evidence-backed proposals and the organisational confidence to defend them</p> </li> </ul> <h2>Why you should join SumUp</h2> <ul> <li> <p>🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our modern Sofia office. This involves an office-first setup</p> </li> <li> <p>🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced</p> </li> <li> <p>🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success</p> </li> <li> <p>📚 A dedicated annual L&D budget of €2000 and 10 paid days of educational leave which can be used to attend conferences and/or advance your career through further education</p> </li> <li> <p>🏖 Generous time off: 25 days of paid leave, plus one extra day per year of service (up to 35), along with public holidays and special leave options</p> </li> <li> <p>🏥 Peace of mind: additional health insurance and life insurance</p> </li> <li> <p>💪 Stay active: on-site yoga and a co-sponsored Multisport card offering access to hundreds of sports facilities</p> </li> <li> <p>🍽 Meal support: benefit from a tax-free food voucher program plus flexibility via our Re:Benefits platform</p> </li> <li> <p>🚌 Easy commute: free shuttle buses connecting directly to Joliot-Curie metro station</p> </li> <li> <p>🌴 Break4me: 1-month sabbatical after 3 years of service</p> </li> <li> <p>🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team</p> </li> </ul> <hr> <h2>About SumUp</h2> <p>Be empowered to do more that matters.</p> <p>At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.</p> <p>Our commitment to small businesses is reflected in <a href="https://youtu.be/9DG64C3moeQ?si=YpcWuBNBTOQPzeLI" target="_blank">our diverse team</a> of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. <a href="https://www.sumup.com/careers/culture/" target="_blank">Our core values</a> lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels…