Senior Technical Business Analyst

About this role

Senior Business Analyst, #1107

Location: Herndon, VA (hybrid once per quarter)
Clearance: U.S. Citizenship required; must be able to obtain TSA Public Trust.

Key Responsibilities

Business Analysis & Requirements

• Lead the elicitation, analysis, documentation, validation, prioritization, and management of business and technical requirements.

• Partner with clients, Product Owners, developers, testers, and project leadership to understand business objectives and translate business needs into user stories, functional requirements, non-functional requirements, acceptance criteria, business process flows, use cases, and technical specifications.

• Analyze complex business problems and recommend practical, technology-enabled solutions.

• Analyze current- and future-state processes to identify gaps, dependencies, risks, and opportunities for improvement.

• Facilitate requirements workshops, stakeholder interviews, working sessions, and backlog refinement activities.

• Ask probing questions to identify implicit requirements, assumptions, dependencies, and potential risks.

• Ensure requirements are sufficiently detailed, testable, actionable, and traceable from business objectives through delivered functionality.

• Support requirements prioritization based on business value, operational needs, technical considerations, and project constraints.

Business Process & Solution Analysis

• Analyze and document current- and future-state business processes and workflows using process models, workflow diagrams, decision trees, and other visual representations.

• Identify opportunities to eliminate manual processes, improve efficiency, and enhance the user experience.

• Evaluate the impacts of proposed system changes on existing business processes, applications, users, and organizational workflows.

• Work with stakeholders to validate process documentation and ensure proposed solutions accurately reflect operational needs.

• Identify process dependencies and cross-functional impacts that may affect solution design or implementation.

Agile Delivery, Documentation & Testing

• Work closely with Agile development teams throughout the Software Development Life Cycle (SDLC).

• Translate approved requirements into well-defined Jira user stories and development-ready work items.

• Participate in Sprint Planning, Backlog Refinement, Sprint Reviews, release planning, and other Agile working sessions as needed.

• Clarify requirements and acceptance criteria for developers and testers throughout implementation.

• Work with Product Owners and stakeholders to refine and prioritize the product backlog.

• Support release planning by identifying requirements, dependencies, risks, and implementation considerations.

• Monitor requirements throughout development to ensure delivered solutions remain aligned with business objectives.

• Identify and communicate requirement-related risks, issues, dependencies, and decisions.

• Support continuous improvement of requirements management and Agile delivery processes.

• Develop and maintain comprehensive business, functional, technical, process, and user documentation using Confluence.

• Create and maintain requirements documentation, functional specifications, process documentation, and system workflows.

• Develop acceptance criteria and support the creation of test scenarios and test cases.

• Collaborate with QA teams to ensure requirements provide sufficient coverage for functional and regression testing.

• Participate in User Acceptance Testing (UAT) activities.

• Validate delivered functionality against documented requirements and acceptance criteria.

• Identify and document defects, gaps, and deviations from expected functionality.

• Support troubleshooting and root-cause analysis of functional issues.

Customer Engagement & Continuous Improvement

• Serve as a trusted advisor to government stakeholders and business users.

• Establish and maintain strong relationships with clients, Product Owners, subject matter experts, technical teams, and project leadership.

• Facilitate discussions between technical and non-technical stakeholders to establish a common understanding of requirements and proposed solutions.

• Translate technical concepts into clear business language and communicate business needs effectively to technical teams.

• Lead stakeholder interviews and working sessions to understand operational needs and identify opportunities for improvement.

• Communicate requirements, decisions, risks, assumptions, and dependencies clearly and effectively.

• Present proposed solutions and recommendations to stakeholders and project leadership.

• Resolve conflicting requirements and facilitate consensus among stakeholders.

• Ensure stakeholder feedback is incorporated into requirements and solution development.

• Identify opportunities to improve business analysis practices, requirements quality, documentation standards, and delivery processes.

• Develop and promote consistent approaches for requirements management and business process documentation.

• Share knowledge and best practices across project teams.

• Contribute to organizational standards, templates, and processes for business analysis and Agile software delivery.

• Support overall project success by contributing expertise wherever needed.

Required Qualifications

• Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field.

• Minimum six (6) years of experience in Business Analysis, Technical Analysis, Systems Analysis, or software delivery roles.

• Demonstrated experience gathering, analyzing, documenting, validating, and managing business and technical requirements.

• Experience translating business needs into user stories, functional requirements, and acceptance criteria.

• Experience analyzing and documenting business processes and workflows.

• Experience working directly with clients, business stakeholders, Product…