Senior Systems Administrator, Business Systems

About this role

Cerebras Systems builds the world's largest AI chip, 56 times larger than GPUs. This architecture allows Cerebras to deliver industry-leading training and inference speeds; over 10 times faster than GPU-based hyperscale cloud inference services.

This order of magnitude increase in speed is transforming the user experience of AI applications, unlocking real-time iteration and increasing intelligence via additional agentic computation.

Cerebras works with the leading model labs, global enterprises, and cutting-edge AI-native startups. OpenAI recently announced a multi-year partnership https://openai.com/index/cerebras-partnership/ with Cerebras, to deploy 750 megawatts of scale, transforming key workloads with ultra high-speed inference.

About the role

The Sr. Systems Administrator is the hands-on operational owner of ERP and adjacent enterprise applications within the Business Intelligence and Systems (BIS) team. This role sits in Application Operations and provides shared support across Finance, Accounting, Supply Chain, Manufacturing, Procurement, Data Center Operations, Legal, People and GTM as the application portfolio grows.

You will keep production systems healthy, resolve user issues, administer access and controls, validate releases and take ownership of new capabilities after delivery. NetSuite is the core platform; the role also supports applications such as Ironclad and Salesforce. Success requires practical administration, strong Finance and Supply Chain knowledge, clear communication and an automation-first mindset.

How the role works within BIS

The administrator owns application operations, support, access execution, minor configuration and operational readiness. The administrator remains accountable for support coordination through resolution. Security and SOX controls, data accuracy, testing and supportability are shared responsibilities; business owners retain policy and approval decisions.

What you will do

ERP administration and production support

• Own day-to-day administration and production support for NetSuite and assigned enterprise applications, including stuck transactions, workflow failures and user-access issues.

• Manage application provisioning, role changes and deprovisioning with IT and Security; enforce approved least-privilege access and retain evidence.

• Diagnose process, data, configuration, script and integration issues; restore service safely, communicate impact and validate the business outcome with users before closing tickets.

• Support month-end, quarter-end and year-end close and critical procurement, receiving, warehouse and manufacturing operations.

• Monitor scheduled jobs, integrations, workflows, exceptions and application health; follow recovery runbooks and escalate engineering defects with logs and reproducible evidence.

• Own support-queue triage, severity, service levels, escalations and root-cause follow-up; identify repeat incidents and track permanent fixes.

• Coordinate vendor releases, sandbox refreshes, regression validation, deployment readiness and post-release checks with engineers and business testers.

• Maintain application inventories, configuration records, support runbooks and knowledge articles; learn new production capabilities and accept documented support handoffs.

Configuration and optimization

• Configure roles, forms, fields, saved searches, reports, dashboards, approval rules and workflows using approved standards.

• Deliver approved minor enhancements and scoped workflow or script fixes through testing, review, approval and controlled deployment; escalate larger changes to engineering.

• Use ticket patterns to propose automation, self-service and preventive controls; partner with BSAs and engineers to prioritize, deliver and support improvements.

• Perform approved data corrections and imports with validation and reconciliation; support master-data controls while business owners retain data definitions and approvals.

• Evaluate relevant platform features for operational value, reliability and support effort, and bring recommendations into the BIS backlog.

Business partnership and adoption

• Partner with business users, BSAs, ERP and AI engineers, IT, Security and implementation partners across the application portfolio.

• Clarify the business outcome and acceptance criteria for support and minor enhancements; route process redesign and roadmap requests to the appropriate BSA.

• Execute regression tests, triage defects and support UAT; business process owners retain acceptance and sign-off.

• Train users, improve support documentation and coordinate knowledge transfer from partners and engineers before go-live and during hypercare.

• Work in the SEC-BIS backlog and two-week sprints, with Tuesday grooming and daily standups; make support demand, blockers and partner progress visible.

Governance SOX and access controls

• Execute assigned SOX ITGC and application controls; maintain accurate, timely evidence and support auditor requests with control owners.

• Coordinate quarterly access certifications and privileged-access reviews; implement approved role and segregation-of-duties remediation and track exceptions to closure.

• Maintain traceable change records, testing, approvals, deployment evidence and rollback plans; follow the approved emergency-change process when urgent recovery is needed.

• Support integration and job-monitoring controls, data completeness and accuracy checks and audit evidence retention; escalate control failures promptly.

Cross platform support

Administer assigned applications across the enterprise rather than limiting support to one ERP module. Relevant platforms include NetSuite, Ironclad, Salesforce, WMS, PLM, procurement, expense and People applications. Monitor connected services through Workato or comparable iPaaS platforms, inspect logs and API errors, and coordinate safe recovery with engineers and vendors. Prior experience with every named…