Senior Staff, Technical Program Manager

About this role

<p><strong>Senior Staff Technical Program Manager </strong></p> <p> </p> <p><strong>Company Introduction</strong></p> <p>We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, <em>“How did we ever live without Coupang?”</em> Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up.</p> <p>Coupang is one of the largest and fastest growing commerce platforms on the planet. We are a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley.</p> <p><strong>Role Overview and What You Will Do</strong></p> <p>As a Technical Program Manager, you will work closely with members of multiple business & Engineering teams to help define, streamline, design and analysis data to build business requirements and then work with engineering teams to articulate requirements, further perform functional & technical data & system analysis, drive engineering to implementation via all phases of Software Development Lifecycle (SDLC). In addition, the ideal candidate must possess a high degree of collaborative skills, and the ability to communicate effectively on many levels.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Strong functional & technical analytical & design capability to understand Common & shared platforms, web, & services API with underlying data.</li> <li>Should be able to dive deep to come up with new Platform scenarios that help solving systems bigger problems by simplifying our services & cloud platform and help increase productivity & efficiency or every Engineer & system in the company.</li> <li>Solid Platform, Web services, API technologies experience.</li> <li>Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach.</li> <li>Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success.</li> <li>Own and Manage implementation E2E from Project charter, roadmap, plan, design, design, build, execute, deliver and monitor performance & adoption.</li> <li>Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year vision.</li> <li>Should be able to come up with scenarios and business requirements by analyzing data and business needs.</li> <li>Excellent cross-group collaboration and communication skills</li> <li>Strong problem-solving skills, analytical capabilities, and attention to detail</li> <li>Strong cultural change management experience</li> <li>Identify, Propose and Implement ongoing data strategy and drive data quality improvements</li> <li>Establishes, enables and improves systems to manage product feedback from customers to resolve issues.</li> </ul> <p><strong>Who we are looking for (Basic Qualifications)</strong></p> <p><strong> </strong></p> <ul> <li>Minimum of 12 Years of Engineering Program Management experience in managing feature teams and designing large-scale or complex technical initiatives on shared Platform for Web & Web services, API, Data analytics</li> <li>Minimum of 5 Years in Platform, Web design, API that are used by internal & external teams.</li> <li>Flexible, agile and fast learner.</li> </ul> <p><strong> </strong></p> <p><strong>Preferred</strong></p> <ul> <li>Bachelor’s degree or equivalent work experience required Outstanding verbal and written communication</li> <li>Excellent cross-group collaboration and communication skills</li> <li>Demonstrated virtual team leadership capabilities</li> <li>Knowledge or experience agile development methodologies (i.e. Scrum).</li> </ul> <p><strong> </strong></p> <p><strong>Recruitment Process</strong></p> <ul> <li>Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer</li> <li>The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.</li> <li>Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.</li> </ul> <p><strong> </strong></p> <p><strong>Details to Consider</strong></p> <ul> <li>This job posting may be closed prior to the stated end date for application if all openings are filled.</li> <li>Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.</li> <li>Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.</li> <li> </li> </ul> <p><strong>Privacy Notice</strong></p> <ul> <li>Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice…