Senior Software QA Specialist

About this role

About OpenEye:

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers.

OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

JOB SUMMARY: This position is responsible for assisting software developers in testing software and hardware products as well as verifying customer use scenarios and requirements. Supports and adheres to the OpenEye Code of Ethics and Business Standards. At OpenEye, our Software QA Specialist position will work out of our Liberty Lake, WA headquarters.

JOB DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

• Conducts Agile QA for bugs and stories completed by the development team

• Interfaces with support and product management to diagnose and report customer issues

• Participates in…