Senior Social Media Manager

About this role

<p><strong>What the Role Is</strong></p> <p class="font-claude-response-body break-words whitespace-normal">This role sits on the team that owns Babylist's day-to-day social presence: the content, community management, and platform strategy that connect with parents, parents-to-be, and the people who support them. Specifically, it owns TikTok as Babylist's primary short-form video platform. We're already the largest baby brand on TikTok at 1.4M followers, and the mandate now is to deepen engagement, not just grow reach. You'll report to the Director of Social and Creator Marketing and partner closely with brand partnerships, acquisition, editorial, and creative to keep social tightly integrated with the rest of the business. The role splits time between strategy and hands-on production, including shooting and editing content in our SoHo showroom and working directly with creator and influencer partners.</p> <p class="font-claude-response-body break-words whitespace-normal">This role is remote, with regular on-site expectations at our SoHo showroom to do that production work. You'll need to live within a commutable distance of NYC so you can get there easily and on short notice.</p> <p><strong>Who You Are</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>A true TikTok native.</strong> You know how organic content thrives and how to work with creators and trends in real time. You know which trends to jump on and, just as importantly, which to skip, so everything stays aligned with the brand's voice and keeps our audience's trust.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>8+ years in social media</strong> at a consumer-facing brand with 500k+ followers.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>A hands-on creator of platform-native short-form video.</strong> You've storyboarded, filmed, edited, and optimized TikToks yourself, and you'd happily do it again.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Fluent across our core platforms:</strong> Instagram, Facebook, Reddit, and especially TikTok.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Able to scale social programs from strategy to results.</strong> You've grown audiences and delivered measurable outcomes, not just posted consistently.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Analytical and data-driven.</strong> You translate social insights into smart pivots and high-impact content calls.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Sharp creative judgment and trend fluency.</strong> You connect what's happening in culture to what actually makes sense for the brand.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Experienced with branded content and partnerships.</strong> You know what makes one land on social in a way that serves both us and the partner.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>An agile communicator who moves at the speed of social</strong>. You escalate sensitive feedback, rally teams fast, and make real-time calls clearly, pulling the right people in so Babylist shows up intentionally even in high-stakes moments.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Deeply empathetic toward our audience</strong>. You understand the fears, excitement, questions, and identity shifts of pregnancy and early parenthood, and that insight makes our channels feel like a trusted, affirming space for expecting families.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>AI is already daily practice for you, not a test you're running. </strong>You use it to sharpen content, workflow, trend forecasting, and performance insights, and you see it as a way to amplify creativity and impact, not replace it.</li> </ul> <p><strong>How You Will Make An Impact</strong></p> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">Lead a strategic overhaul of Babylist's social presence, raising the bar on content quality, platform performance, and cultural relevance.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own TikTok end to end as the creative and strategic lead: trendspotting, creator collaboration, hands-on content, and performance optimization.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Create content that lands emotionally and culturally with expecting families, delivering joy, humor, empathy, and utility at the right moments.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner across PR, influencer, brand partnerships, editorial, acquisition, and creative to align messaging and amplify campaigns.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Set and track the KPIs…