Senior ServiceNow Developer

About this role

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Job Description:

As the top-ranked ServiceNow solution provider, we offer federal agencies the deepest capabilities, resources, and experience for their projects. Join our team as a developer implementing ServiceNow for a large federal agency. This role demands deep expertise in ServiceNow architecture, secure platform operations, and agile delivery. You’ll lead the development of scalable, compliant solutions across ITSM, ITOM, and custom applications, while mentoring junior developers and driving DevSecOps practices.

Responsibilities include:

• Architect and implement ServiceNow solutions across ITSM, ITOM, CMDB, and scoped applications

• Design, code, and deploy custom ServiceNow applications and integrations

• Analyze requirements, user stories, and wireframes in a cross-functional agile team

• Develop workflows, business rules, UI policies, and automation using Flow Designer and IntegrationHub

• Lead ServiceNow upgrades, patching, and module deployments

• Perform code reviews, define development standards, and enforce security best practices

• Troubleshoot and resolve platform issues; ensure stability and performance

• Author technical documentation and provide training to stakeholders

• Maintain strict compliance with RMF, FedRAMP, and other federal security frameworks

• Support software accreditation and maintain application integrity

Here's what you need:

• 5 years of experience with ServiceNow development

• ServiceNow Certified Application Developer and/or Certified System Administrator (must be current)

• Strong proficiency in JavaScript, Glide APIs, and ServiceNow Studio Experience with ITSM, ITOM, CMDB, Flow Designer, and IntegrationHub

• Familiarity with Agile/Scrum methodologies and DevSecOps principles

• Experience with RMF and federal software accreditation processes

Bonus Points if you have:

• Additional ServiceNow certifications (e.g., ITOM Specialist, Performance Analytics, HRSD)

• Experience with FedRAMP, NIST, or DoD compliance frameworks Knowledge of CI/CD pipelines and DevOps tools

• Experience integrating ServiceNow with external systems (REST/SOAP APIs)

• Prior experience supporting federal agencies or defense programs

• Proven leadership in technical teams, including mentoring, code reviews, and performance…