Senior Sales Team Leader

About this role

The Role:
We are looking for a hands-on Sales Manager to lead a small outbound sales team while continuing to sell directly. This is a player-coach role: you will carry your own pipeline, close business, coach the team and be accountable for overall sales performance.
The team will consist of 3 to 5 employees, including a lead generation / lead mining resource. We will provide direction on the geographic markets and verticals to pursue; you will develop and execute the sales strategy for those markets.

Key Responsibilities:

• Sell & Lead by Example: Prospect, qualify, follow up and close your own opportunities while demonstrating the sales standards expected from the team.

• Manage Sales Performance: Set targets, review pipelines and hold the team accountable for activity, conversions and revenue.

• Coach the Team: Listen to calls, role-play, review opportunities and provide practical coaching to improve sales results.

• Develop Sales Strategy: Build the prospecting approach, messaging, target-account priorities and follow-up strategy for the geographic areas and verticals provided by the company.

• Lead Generation: Direct the lead generation / lead mining resource to build relevant prospect lists and maintain a consistent flow of opportunities.

• HubSpot: Ensure HubSpot is consistently used for prospecting activity, deal stages, notes, follow-ups, pipeline management and reporting.

• Full Employee Lifecycle Management: Manage staffing needs, recruitment, onboarding, coaching, performance, retention and employee transitions for the sales team.

Requirements:

• Proven outbound B2B sales experience with a track record of personally closing business.

• 3 to 5 years of sales leadership, supervisory or team-lead experience.

• Strong coaching skills and a willingness to sell alongside the team.

• Experience developing and executing outbound sales strategies.

• Strong working knowledge of HubSpot and Microsoft 365.

• BPO sales experience preferred; telecommunications experience is highly preferred.

• Exceptional written and verbal English communication skills.

• Self-directed and accountable for both personal and team results.