Senior Revenue Operations Specialist PH

About this role

Esusu: Building Credit Access for All

Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.

As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.

Our impact speaks volumes:

• $50 billion in credit activity facilitated

• 5 million+ rental units in our network

• Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers

Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu.

The Challenge:

We are seeking a Revenue Operations Coordinator to join our Revenue Operations Team. This individual will work closely with Account Executives and Account Managers to drive team efficiencies and close more revenue. They will offer support to their book of business on the administrative side by: supporting client communications, assisting with day-to-day operations for reps, and assisting with reporting for the Office of the CEO.

What will you help deliver:

1. Revenue Project Management

• Serve as the strategic Project Manager, translating GTM business requirements into technical user stories, managing the development sprint backlog, and ensuring on-time delivery of CRM and Operation enhancements.

• Own and optimize the RevOps Case Board and development queue, running triage on incoming requests, prioritizing high-impact systemic fixes, and ensuring strict SLA compliance.

• Scope and execute cross-functional operational projects, such as system audits, client offboarding architectures, and revenue validation workflows, safeguarding billing and collections integrity.

• Design, maintain, and continuously improve project management frameworks and standard operating procedures (SOPs) to enhance operational scalability and system consistency.

2. Sales Process & Deal Governance

• Govern the opportunity lifecycle in Salesforce, proactively ensuring all deals are accurate, complete, and compliant with contract requirements prior to closure.

• Manage and optimize the cross-functional request queue via email and Slack, resolving complex deal-desk issues and identifying trends to reduce future friction.

• Facilitate cross-functional alignment between Marketing, Finance, Legal, Product, and Revenue Leaders to streamline and accelerate the deal activation process.

3. Pipeline Architecture & Data…