Senior Revenue Operations & Analytics Director

About this role

About Us

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

About the Role
As Senior Revenue Operations & Analytics Director, you'll play a critical role in building and optimizing the systems, data, and processes that power Scorpion's revenue organization. Reporting to the Chief Revenue Officer, with a dotted line to the Chief Marketing Officer, you'll be responsible for establishing a scalable Revenue Operations function that supports predictable revenue growth and informed business decisions.
This is a senior-level individual contributor role for someone who thrives on building solutions, solving complex problems, and turning data into business impact. With support from a Salesforce admin, you'll take hands-on ownership of our Revenue Operations infrastructure, from data architecture and systems integration to forecasting, analytics, reporting, and process optimization.
You'll also help advance how Scorpion leverages AI and automation, identifying and implementing solutions that streamline workflows, improve data accuracy, increase productivity, and strengthen revenue insights.
Beyond building and maintaining the infrastructure, you'll serve as a strategic advisor to our General Managers and executive leadership team. You'll analyze revenue performance, identify risks and growth opportunities, and translate complex data into actionable recommendations that influence business strategy.
You'll collaborate closely with Sales Operations, Marketing Operations, Finance, Customer Success, and Product to connect data and processes across the customer journey, driving improvements through technical expertise and cross functional influence rather than traditional people management.
What Your Success Will Look Like

• Revenue Data and Analytics

• Build and manage revenue data architecture across Marketing and Sales, ensuring accurate, reliable, and accessible information.

• Develop dashboards, reporting, and analytics that provide visibility into revenue performance, trends, and opportunities, including insights for business reviews and QBRs.

• Establish data quality standards and governance processes to improve the consistency and reliability of revenue data.

• Translate analytical findings into actionable recommendations and partner with stakeholders to implement improvements.

• Forecasting and Planning

• Own revenue forecasting and pipeline inspection processes to improve sales predictability and accountability.

• Develop and maintain forecasting models, analyzing pipeline health, conversion rates, and attainment to identify risks and opportunities.

• Partner with Finance and the CRO on quota setting, compensation planning, attainment analysis, and scenario modeling.

• Systems and AI Enablement

• Own the architecture, integration, and optimization of Salesforce and the broader go to market technology stack in partnership with Marketing Operations.

• Oversee Salesforce administration with support from a dedicated contractor and external partners, ensuring systems are reliable, scalable, and aligned with business needs.

• Identify and implement AI and automation solutions across pipeline generation, deal inspection, forecasting, lead scoring, conversation intelligence, and seller enablement.

• Drive adoption of AI tools and automated workflows, measuring their impact on operational efficiency, productivity, and revenue performance.

• Revenue Operations and Process

• Design and improve processes across the revenue funnel, including handoffs between Marketing and Sales.

• Partner with Customer Success and Finance to analyze onboarding, early churn indicators, retention, and expansion opportunities.

• Strategic Influence and Partnership

• Partner with leaders across Sales, Marketing, Finance, Customer Success, and Product on revenue priorities and opportunities.

• Present revenue performance, forecasts, trends, and recommendations to the executive stakeholders.

• Lead cross functional initiatives through collaboration, technical expertise, and influence rather than formal reporting authority.

Who You Are And What You Bring

• Education
• Bachelor's degree in Business, Finance, Analytics, or a related field or a related field.

• Experience

• 8+ years of experience of Revenue Operations experience, including hands-on ownership of systems, data architecture, analytics, and operational infrastructure.

• Proven experience independently designing, implementing, and optimizing RevOps systems, forecasting models, reporting, integrations, and automation.

• Experience leveraging AI and automation to improve operational efficiency, analytical capabilities, and revenue performance.

• Experience analyzing complex revenue data and translating findings into actionable business recommendations for senior executives.

• Experience developing and owning revenue forecasting models and improving forecast accuracy.

• Experience partnering with Sales, Marketing, Finance, and other cross functional stakeholders to connect revenue data and improve business performance.

• Skills

• Advanced technical expertise: Deep understanding of…