Senior Revenue Cycle Operations Systems Analyst

About this role

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

• Clinical quality

• Integrity

• Service excellence

• Teamwork

• Accountability

• Continuous improvement

• Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.

Responsibilities

Position Purpose: The Senior Analyst, Revenue Cycle Systems & Optimization, reports to the Senior Director and supports the analysis, administration, optimization, and ongoing improvement of revenue cycle technologies and business solutions across the Central Business Offices (CBOs) and Revenue Cycle Operations (RCO). This role evaluates system performance, workflows, data, and AI-enabled capabilities to identify opportunities that improve cash acceleration, denial reduction, accounts receivable prioritization, productivity, quality, and decision support. The Senior Analyst partners with operational, technology, analytics, and vendor stakeholders to translate business needs into practical solutions and measurable results.
Key Responsibilities

• Support the administration, analysis, and optimization of revenue cycle technologies, workflows, and system integrations serving the Central Business Office (CBO) and enterprise revenue cycle operations

• Serve as a senior subject matter resource for revenue cycle platforms, system functionality, workflows, reporting, and user adoption

• Partner with Revenue Cycle Operations, IT, Data & Analytics, Application Development, and external vendors to document requirements, evaluate solutions, and support technology roadmaps

• Coordinate system implementation and expansion activities, including requirements gathering, testing, documentation, training support, new-facility onboarding, and transition readiness

• Maintain system controls, governance documentation, audit processes, and standard operating procedures that support data integrity, compliance, security, and operational consistency

• Analyze, prioritize, and track system enhancements, automation opportunities, defects, and process improvement initiatives

• Investigate system incidents, coordinate issue escalation, and work with cross-functional partners to support timely resolution and minimize operational disruption

• Develop, validate, and maintain key performance indicators, dashboards, recurring reports, and analyses that provide visibility into system effectiveness and revenue cycle outcomes

• Support vendor management through issue tracking, performance analysis, release review, testing coordination, and evaluation of emerging capabilities

• Assess automation, artificial intelligence, and advanced analytics solutions and support responsible adoption within revenue cycle workflows

Revenue Cycle Systems Support & Optimization
Artiva HCx

• Support administration and optimization of the Artiva HCx platform across CBO-supported facilities in alignment with revenue cycle objectives

• Coordinate onboarding and deployment activities for newly acquired or implemented facilities, including configuration review, testing, documentation, and readiness tracking

• Monitor system utilization, workflow adherence, account inventory, and data quality; identify issues and recommend corrective actions

• Develop, validate, and maintain operational reporting solutions, including delivered WebReports, custom reports, dashboards, Tableau analytics, and revenue cycle performance metrics

• Work with vendor and internal partners to evaluate enhancements, test releases, document requirements, and resolve platform issues

• Maintain payer configurations, data feed monitoring, user access processes, account reconciliation controls, and system administration documentation

Automated Refund Tool (ART)

• Support the administration and monitoring of the enterprise refund management platform to promote compliance, efficiency, and standardized processes

• Coordinate implementation, testing, documentation, adoption, and continuous improvement activities for refund automation

• Analyze exceptions and workflow performance and collaborate with technology and operational partners on enhancement opportunities

INSPIRE Revenue Cycle Applications

• Serve as a senior functional resource for revenue cycle-related INSPIRE modules, including Insurance Verification, Billing, Cash Management, Billable Items, Charge Capture, Reporting, and Center Information management

• Gather…