Senior Python Developer (CRM - AI/LLM)

About this role

We are looking for a Senior Backend Engineer (Python) to join the HQ Automation division and our AI/LLM Team, which focuses on developing automation solutions to improve the efficiency of our Customer Service teams using modern technologies.
The AI/LLM Team develops solutions on top of our CRM/ERP platform, contributes to building AI/LLM models, develops its own services, and extends the functionality of the Camunda orchestration platform to achieve its goals.
Our CRM/ERP platform is built with Python (Django/Aiohttp/RQ). The primary database is PostgreSQL, while Elasticsearch is used for fast search across system objects. The frontend is built with React.js, and Camunda runs on-premises on our own infrastructure.
Join us to work with a great team on developing and implementing effective and exciting solutions using modern technologies, helping provide people around the world with the best possible travel experience — and getting plenty of positive feedback along the way!
Key Responsibilities of a Senior Developer:

• Backend development of the CRM/ERP product using Python, primarily with the Django framework;

• Working with Camunda, including supporting its infrastructure;

• Integrating with LLM models and developing and maintaining services for working with them;

• Designing service architecture, making technical decisions, decomposing and estimating tasks, and participating in the Code Review process;

• Consulting with System Analysis, QA, and Technical Support teams;

• Managing development projects within the stream and coordinating team resources to achieve project goals.

Requirements

• 5+ years of professional software development experience, including experience in a Senior Developer role.
Must-have:

• 5+ years of Python development experience with Django or FastAPI;

• Strong knowledge of PostgreSQL and the ability to write raw SQL queries;

• Experience designing APIs and integrations;

• Experience working with high-load systems and large databases;

• Good understanding of GitFlow and CI/CD processes, including Docker and Kubernetes;

• English proficiency at B1 (Intermediate) or above, including spoken English.
Nice to have:

• Experience working with Camunda and pyzeebe;

• Experience working with AI/LLM models and an understanding of how they work.
Benefits

• Flexible schedules and opportunity to work remotely.

• Ambitious and supportive team who love what they do, appreciate each other, and grow together.

• Internal programs for adaptation and training, development of soft skills, and leadership abilities.

• Partial compensation for participating in external training and conferences.

• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.

• Corporate prices on hotels and travel services.

• MyTime Day Off - an extra non-working day without loss of compensation.

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