Senior Project Manager

About this role

Become a part of our caring community

Become a part of our caring community and help us put health first

Humana is evolving how creative and content work is planned, prioritized, scoped, and delivered across the enterprise. As Senior Project Manager, you will help translate complex business needs into clear project plans, timelines, dependencies, and delivery paths that enable teams to create compliant, on-brand communications for members, patients, caregivers, and communities.

In a typical day, you may lead project planning discussions, manage creative workflow milestones, align cross-functional partners, identify risks, support prioritization, and keep stakeholders informed from intake through final delivery.
The Senior Project Manager leads the planning, coordination, and delivery of complex creative and content initiatives that support Humana’s marketing, brand, and customer experience priorities. This role partners with intake&scoping, creative, account, compliance, technology, and business stakeholders to define scope, manage timelines, resolve dependencies, andmaintaindelivery visibility. The Senior Project Manager helps teams work efficiently by applying project management discipline, workflow standards, and proactive risk management. This work supports Humana by improving speed, quality, and accountability for communications that help members and patients make informed health decisions.

Key Role Functions

• Lead end-to-end project planning and execution for complex creative, content, and marketing initiatives, including scope, timelines, milestones, dependencies, and delivery expectations

• Partner with the Associate Director, Intake & Scoping and cross-functional leaders to evaluate work requests, clarify requirements, prioritize demand, and recommend delivery paths

• Manage project risks, tradeoffs, change requests, and stakeholder communications to keep work moving and reduce delays, rework, and escalation

• Coordinate internal teams, external vendors, and production partners to deliver high-quality, compliant, on-brand work across digital, print, email, social, video, and integrated campaign channels

• Identifyworkflow trends, capacity constraints, and process improvement opportunities that strengthen operational performance and improve member and patient experiences

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree in Marketing, Communications, Business, Operations, Project Management, or a related field, or equivalent professional experience

• 5+ years of project management, marketing operations, creative operations, account coordination, production operations, or related experience in an agency or marketing environment

• 3+ years of experience managing creative or content workflows, including scope, timelines, dependencies, approvals, and cross-functional deliverables

• Demonstrated experience leading complex, multi-channel projects with stakeholders across creative, strategy, operations, compliance, technology, vendors, or business teams

• Experience using project management, workflow, collaboration, or reporting tools such as Workfront,Aprimo, Monday.com, Lucid, PowerPoint, SharePoint, or similar platforms

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Preferred Qualifications

• Experience working in health care, health insurance, financial services, government, oranotherhighly regulated industry

• Experience with intake, scoping, backlog prioritization, resource planning, capacity planning, or operational reporting for creative or content teams

• Experience managing projects across digital, print, direct mail, email, social, video, web, or integrated campaign channels

• PMP, Agile, Scrum, Lean, Six Sigma, or comparable project management or process improvement certification

• Experience presenting project status, risks, recommendations, and process improvement opportunities to senior leaders and cross-functional stakeholders

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Location & Work Arrangement

• Preferred locations: Arlington, VA; Louisville, KY; Atlanta, GA; Boston, MA; Chicago, IL; New York, NY; Tampa, FL; Nashville, TN; Dallas, TX; Seattle, WA; Denver, CO; Fort Lauderdale, FL

• Periodic in-office work may berequiredto support collaboration, key meetings, and leadership engagement. Remote options will be considered based on role needs and candidate experience

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$86,300 - $118,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits,…