Senior Project Manager

About this role

<p>A Senior Project Manager reports to a Program Manager. Works closely with Directors and Subject Matter Experts, designers, developers and QA to ensure flawless project execution, efficient resource allocation, project financial sanity and client satisfaction. He/She fosters and grows project management talent and helps to develop processes, documentation, standardization and tools. He/She is interested, invested and passionate about the industry, the clients we serve, and the work produced.<br><br><strong>You Will<br></strong></p> <ul class="_1dc204d6 _58a26793 _7b2ee40b"> <li>Manages day to day activities in the Delivery Department to ensure projects meet organizational goals and requirements.</li> <li>Promotes the Agile values and principles.</li> <li>Analyzes the state of the Agile teams within the responsible projects to determine needs and opportunities for improvement of Agile practice.</li> <li>Support on establishing effective Agile governance approaches - such as ticket descriptions, metrics, dashboards and reporting.</li> <li>Manages projects and resources in charge.</li> <li>Supports leadership for PMs to manage all phases of program to success, including initiation, planning, definition, design, development, testing and deployment cycles.</li> <li>Drives weekly releases for vertical and/or horizontal; review and prioritization of work and resource planning.</li> <li>Coordinates with Development and QA teams and communicates with all impacted Stakeholders.</li> <li>Collaborates with IT technical teams to ensure successful delivery of projects.</li> <li>Ensures all projects stay in scope and on schedule.</li> <li>Partners with our AP team to drive cohesion around the customer experience and partner retention.</li> <li>Supports Agency Partnership Director and New Business Development team to engage and win prospective clients.</li> <li>Supports discipline leadership and guidance to the Delivery Department team, setting standards and working to ensure the overall success of this group within the organization.</li> <li>Adheres to and advises on the company wide operating metric targets with the Group Delivery Director.</li> <li>Responsible for ensuring its teams are developing and executing against detailed project plans, including overall budget allocations, schedule roll-ups of all projects, critical path and risk assessment.</li> <li>Works with team leads and Program Manager to develop process and documentation standards for team to follow with the end goal of top-efficiency and quality.</li> <li>Works with Group Delivery Director to align appropriate team members against suitable assignments, considering business needs and individual Career Paths.</li> <li>Contributes to professional development plan of the Project Managers, through mentoring, coaching and training as per request from the Program Manager.</li> <li>Evaluates teamwork, initiative, work ethic, values adherence.</li> <li>Motivates people, works and leads in a team environment.</li> <li>Ensures effective communication and promotes a sense of participation and involvement.</li> <li>Recruits best industry talent and provides an environment for the development of key talent and continuous improvement.<br><br></li> </ul> <p><strong>You Have<br></strong></p> <ul class="_1dc204d6 _58a26793 _7b2ee40b"> <li>Desirable: Master’s degree in management, project management, business, or related field; many obtain master's degree or post-bachelor's certificate and professional credentials or equivalent strong experience as Project Manager in exact areas of expertise required for Critical Mass (Digital Agencies projects, Web development project, SCRUM/Agile Software projects).</li> <li>5+ years of experience managing a variety of digital project types; site builds, ecommerce, marketing campaigns, microsites, maintenance.</li> <li>A track record for successfully managing a discipline or large programs.</li> <li>A mastery of Project Management Methodologies, PMI Process Groups, AGILE Development and Risk Management.</li> <li>Expert experience in project finance, pipeline planning, forecasting, road mapping and leadership.</li> <li>Resource management within the Solution Delivery team including balancing priorities, timelines, mix and casting while understanding and supporting the objectives and motivations of every discipline.</li> <li>Proven ability to successfully manage multiple stakeholders.</li> <li>Proven ability to work on large scale digital projects.</li> <li>Proven ability to develop and implement processes to ensure high-quality deliverables for the client.</li> <li>Proven acumen negotiation skills and proven ability to interact with Senior-level employees.</li> <li>Presents him/herself in a polished, professional way. Very high degree of personal professionalism.</li> <li>Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.</li> <li>Mastery of collaboration and issue tracking tools such as Box, Jira, Confluence.</li> <li>PMP designation, SCRUM Master, Six Sigma desired.</li> <li>Previous experience working within an agency environment.</li> <li>Ideally Intermediate English Proficiency (B2 reading, writing, and conversation).<br><br></li> </ul> <p><strong>What We Offer<br></strong></p> <ul class="_1dc204d6 _58a26793…