Senior Program Manager - ROHA (Rapid Response Outreach & Humanitarian Action)

About this role

ABOUT VILLAGEREACH
VillageReach transforms health care delivery to reach everyone. We are driven by a vision of a world where each person has the health care needed to thrive. VillageReach’s goal is to reduce inequities in access to quality primary health care for 350 million people by 2030. We work with governments, the private sector, partners and communities to build responsive primary health care systems that deliver health products, information and services to the most under-reached. As a locally driven and globally connected organization, VillageReach has offices in the Democratic Republic of Congo, Kenya, Malawi, Mozambique and the United States.

Summary
VillageReach is seeking an experienced Senior Program Manager to lead the implementation of the ROHA (Rapid Response Outreach & Humanitarian Action) program in the Democratic Republic of the Congo. The program covers the humanitarian provinces of the east — Ituri, North Kivu, South Kivu, Maniema, and Tanganyika — together with the Next Generation of Supply Chain (NGCA) provinces of Haut Lomami and Lualaba. The Senior Program Manager will plan, coordinate, and supervise VillageReach’s rapid-response and humanitarian action teams, ensure the technical quality of the response, strengthen the capacity of the provincial and community actors, and ensure integration with VillageReach’s other programs in the DRC. The role requires demonstrated experience managing multi-provincial humanitarian programs in fragile and conflict-affected contexts.
Description
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time based on program needs and the evolving humanitarian context.

Program Management and Delivery (40%)
• Lead the strategic planning, execution and oversight of the ROHA program across the selected provinces, translating award objectives into costed provincial workplans and delivering agreed results on time and to standard.
• Manage grant milestones, ensuring timely and quality execution of all deliverables
• Supervise and coach the ROHA teams based in the provinces (Technical assistants and provincial coordinators).
• Strengthen the capacity of the provincial and community actors in rapid response, epidemiological surveillance and the delivery of health services in emergency settings.
• Oversee the ROHA supply chain: pre-positioning, transport, distribution and tracking of vaccination inputs, nutrition products and equipment.
Technical Quality, MEAL & Capacity Strengthening (15%)
• With support of the M&E Team, ensure the quality of MEAL (process, output and outcome indicators), gender- and age-disaggregated data collection, and documentation of humanitarian lessons learned and good practices.
• Monitor the evolution of the security/humanitarian context, population movements and outbreaks in the area of intervention; identify constraints, risks and opportunities, and propose mitigation and program-adjustment strategies.
• Use data and analysis for adaptive management, including evidence-based adjustments to provincial workplans each quarter.
Coordination, Representation & Partnerships (15%)
• Actively participate in humanitarian coordination meetings (Health Cluster, Sub-Cluster, OCHA meetings, donor fora) and in dialogue structures with the Ministry of Public Health, Hygiene and Prevention (MSPHPS).
• Represent VillageReach in technical and advocacy bodies linked to the humanitarian response in the DRC and contribute to the visibility of the organization.
Award Management: Governance and compliance ownership (30%):
Own governance and compliance across the program, ensuring delivery of results, budget compliance, and adherence to VillageReach policies, processes, and donor award requirements—including that activities, expenditure, and procurement in all selected provinces align to approved budgets and award conditions, and that evidence for reporting and audit is generated at source.
· Reporting: Produce monthly, quarterly, and annual reports (internal and donor-facing), ensuring that every donor-facing report is validated by global Grants & Contracts, the Director of Programs and the Director of Finance and Operations before submission and contribute to accountability to affected populations (AAP) exercises, including feedback mechanisms.
· Relationship Management: Develop and maintain strategic partnerships with the Expanded Program on Immunization (EPI, PEV), the Health, Nutrition and Protection Clusters, UN agencies (WHO, UNICEF, OCHA, UNHCR), international NGOs, and provincial and national authorities and programs.
· Designation and accountability: The responsibilities in this section apply in full to the postholder, whether they are held as the designated Award Manager for the awards funding the ROHA program or as Award Delegate, as assigned by the Director of Programs. Retain accountability for the proper execution of each award, including where responsibility for specific cost centers or workstreams is formally delegated to Activity Budget Delegates, and escalate to the Senior Management Team for approval any significant change to staffing, budgets, or workplans that requires negotiation with donors, government, or partners.
· Financial oversight and sub-recipient management: Oversee award budgets across the selected provinces, including expense approvals within delegated thresholds, reforecasting as required and final review of expenses, in accordance with the RACI per Award. Manage consultant contracts and subawards, ensuring that partner due diligence, monitoring and supporting documentation meet VillageReach and donor requirements. Monthly review of budgets and reforecasting.
· Award close-out: Hold accountability for the timely and complete close-out of each ROHA award, developing and tracking a close-out plan with timelines, roles and defined outputs covering final programmatic and MEAL activities, asset transfer, closure of…