Senior Program Manager (New England area)

About this role

Who is Michaels Energy?
Michaels Energy is a veteran-owned energy consulting firm helping businesses minimize waste and maximize value through energy efficiency, engineering, and decarbonization solutions.
We partner with utilities, businesses, and other organizations to design and deliver programs that reduce energy consumption, improve building and process performance, and create lasting value for our clients and the customers they serve. Our work combines technical expertise, business insight, and practical implementation.
At Michaels Energy, our passion is developing long-term client relationships with energy users, utilities, consultants, and partners. This passion, combined with our core values of proactive and responsive service, intuitive analysis, collaborative partnerships, and fanatical execution, forms the foundation of our corporate culture.
What is the role?
We're seeking an accomplished Senior Program Manager to lead a portfolio of utility energy efficiency programs in the New England area. This is an opportunity for a business-minded leader who can connect program strategy, financial performance, client relationships, and operational execution to deliver results.
As a Senior Program Manager, you'll own the performance of your assigned portfolio, serving as a trusted partner to utility clients and leading cross-functional teams that include engineering, outreach, marketing, and other delivery professionals.
You'll have significant autonomy to shape program strategy, strengthen operations, manage financial performance, and identify opportunities to grow the business. Success requires more than managing projects: it requires sound business judgment, disciplined execution, and the ability to build productive relationships with clients, colleagues, and senior leadership.
In this role, you will help lead the next phase of growth for Michaels Energy's New England utility programs.
Our growing portfolio includes successful commercial and industrial energy efficiency program implementation, with opportunities to expand our work with utility partners across the region.
You'll build on established delivery success while shaping the strategy, operating model, and financial foundation needed to support growth. Working closely with utility clients and internal technical and engagement teams, you'll translate emerging opportunities into effective, scalable, and financially sound programs.
This opportunity is well suited to a leader who understands the New England utility energy efficiency landscape and enjoys growing client relationships, strengthening teams, and turning program opportunities into measurable results.
Where can you work?
Remote within New England, with regional travel for client meetings and team collaboration. Up to approximately 15% travel.
What You’ll Lead
Portfolio Strategy and Business Performance

• Own the financial and operational performance of assigned utility programs, including revenue, profitability, budgets, forecasting, and contractual commitments.

• Develop and execute portfolio strategies that align client objectives, program performance, and Michaels Energy's business goals.

• Develop financially sound program budgets and scopes of work, translating staffing requirements, delivery activities, and performance targets into sustainable financial plans.

• Monitor performance, anticipate risks, and make informed decisions to improve financial and operational results.

• Partner with business development and company leadership to identify, shape, and pursue opportunities for portfolio growth and contract renewal.

Client Relationships and Strategic Partnerships

• Serve as a primary relationship manager and trusted advisor to utility client counterparts.

• Develop a deep understanding of client priorities, contractual expectations, regulatory considerations, and changing market conditions.

• Lead strategic client conversations about program performance, emerging opportunities, challenges, and priorities, building credibility through transparent communication and proactive problem-solving.

Cross-Functional Leadership and Execution

• Lead multidisciplinary delivery teams across engineering, outreach, marketing, program operations, and other functions.

• Establish clear priorities, accountabilities, staffing plans, and effective channels for collaboration that align resources with contractual and financial commitments.

• Develop and improve processes, tools, and operating practices that support consistent, efficient, high-quality program delivery.

• Anticipate and resolve delivery challenges, working collaboratively across teams to deliver results.

Organizational Leadership and Continuous Improvement

• Contribute to a culture of accountability, partnership, continuous learning, and strong execution.

• Identify and advance improvements to program economics, operational effectiveness, and the client and customer experience.

• Communicate effectively with clients, delivery professionals, and senior leadership, translating complex program and financial information into actionable insights.

What Success Looks Like
After 3 months, you will have:

• Established productive working relationships with key clients, cross-functional team members, and company leadership.

• Developed a strong understanding of your portfolio's contracts, financial performance, delivery commitments, and growth opportunities.

• Assessed the strengths, risks, and improvement opportunities within your portfolio and developed a practical plan for near-term priorities.

After 6 months, you will have:

• Established a reliable operating rhythm for managing portfolio performance, financial forecasts, client relationships, and team accountability.

• Demonstrated sound financial stewardship and progress against contracted program goals.

• Implemented meaningful improvements to portfolio operations, delivery effectiveness, or financial performance.

• Advanced a clear strategy for…