Senior Program Manager

About this role

Strength in Trust

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

The Challenge

As OneTrust continues grow and scale, the Research and Development (R&D) team remains committed to delivering value to our customers. As a Senior Program Manager within R&D Operations, you will play a pivotal role in advancing our product management and engineering objectives, ultimately driving OneTrust towards its overarching business goals. Your responsibilities will include:

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Spearheading the operationalization and execution of strategic programs and projects aligned with R&D's quarterly and annual initiatives.

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Achieving impactful and quantifiable outcomes while upholding scalability, quality, and consistency throughout the organization.

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Contributing to the enhancement of project management methodologies, standards, and tools.

Senior Program Managers are tasked with ensuring the effective delivery of business objectives by fostering a culture of accountability and adhering to standardized project and program management practices. You will serve as a catalyst for collaboration and motivation, fostering alignment among departments and teams to ensure seamless communication, visibility, and successful execution of R&D initiatives.

Your Mission

Portfolio Oversight

Assume responsibility and accountability for a diverse portfolio of projects aimed at advancing R&D objectives. Demonstrate the ability to navigate between high-level strategic oversight and detailed project management, intervening as necessary to ensure alignment with objectives and to facilitate adjustments when required. Serve as a strategic partner to stakeholders, leveraging industry knowledge to inform project and initiative decisions.

Performance Metrics and Reporting

Develop and implement robust metrics and measurement frameworks to assess the effectiveness and progress of programs and projects within the portfolio. Regularly report on key performance indicators, providing insights and recommendations for improvement. Collaborate closely with R&D leaders and stakeholders to align initiatives with overarching business strategy and drive tangible business outcomes.

Strategic Leadership

Spearhead efforts to foster strategic alignment among R&D teams and stakeholders, ensuring cohesive progress towards both R&D and OneTrust objectives. Offer insightful analysis and thought leadership on key issues impacting program and project success, encompassing considerations of scope, timeline, and quality requirements. Serve as a trusted advisor to the R&D team, providing clear guidance on program and project outcomes when obstacles arise.

Problem-solving and Clarity

Assume direct responsibility and accountability for guiding R&D transformations essential for achieving program and project objectives, with a keen awareness of both immediate and long-term repercussions. Offer informed recommendations on program dependencies that could impact the success of other projects or initiatives within the project portfolio or broader R&D initiatives.

Risk Management

Maintain oversight of portfolio and project risk exposure, ensuring risk communication, escalation, and mitigation plans are established and effectively executed.

Talent Development

Embrace a servant leadership approach, actively fostering growth and development across individuals and [project] teams. Provide ample opportunities for professional advancement and skill enhancement, including mentoring others on industry best practices and methodologies.

You Are/Have

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Adaptability: Thrives in a fast-paced and evolving environment, embracing ambiguity and demonstrating agility in navigating complex challenges.

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Communication Proficiency: Excels in conveying information clearly and succinctly to both leadership and stakeholders, adept at setting expectations and identifying and addressing misalignments. Capable of engaging in critical conversations across diverse stakeholders, including project teams and executive management.

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Influential Leadership: Skillfully facilitates buy-in at all levels by leveraging data, metrics, and a deep understanding of business drivers, program/project impact, and individual motivations.

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Expertise: Possesses a comprehensive understanding of portfolio and project management best practices, coupled with strong organizational skills to effectively manage complex initiatives.

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Growth Mindset: Driven by a continual pursuit of personal and professional development, exhibiting an entrepreneurial spirit, sound judgement, and adeptness in navigating complexity.

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Problem-solving: Consistently exhibits sound judgement, critical thinking, and creative problem-solving abilities, readily adapting to new challenges and driving towards successful resolutions in the face of unexpected obstacles.

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Collaboration: A highly collaborative team player who adeptly navigates diverse personalities, fosters productive working relationships, and shares insights and knowledge gained from project experiences.

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Outcome Orientation: Takes ownership of individual and team success, modeling integrity and accountability in all interactions with colleagues and clients alike.

Your Experience…