Senior Program Manager

About this role

Are you ready to join EPIC STAFFING GROUP and unlock a world of extraordinary opportunities? We're not just a company, we're a dynamic force of innovation and collaboration. Dive into a workplace where your creativity is cherished, your growth is prioritized, and your impact on healthcare and life sciences is monumental. If you're ready for a thrilling journey where passion meets innovation, EPIC is waiting for you. Let's make every day an adventure together!
About the Position:

The Senior Program Manageris responsible forleading the successful delivery of complex,enterprise technology programs by providing end-to-end program leadership across multipleworkstreams, implementation partners, and cross-functional stakeholders. This role drivesgovernance, risk management, budget oversight, executive communication, and overall programsuccess while ensuring initiativesremainaligned with approved scope, timelines, budget, andbusinessobjectives.

About Us:

Epic Staffing Group puts people first—from the healthcare professionals we support to the employees who make our work possible. We serve a wide range of staffing verticals, including Life Sciences, Travel Nursing, Allied Health, School-Based Therapy, Interim Leadership, and International staffing programs. By joining our corporate team, you’ll have the chance to do meaningful work that fuels patient care, supports community well-being, and drives advancement in one of the nation’s most dynamic industries. You’ll grow your career while helping others grow theirs — and that’s what makes it Epic.

WhatYou’llDo:

• Own the overall enterprise technology program plan, integrating workstreams deliveredby internal teams and external implementation partners into a single, cohesive roadmapanddeliveryplan.

• Establish, lead, and continuously improve program governance structures, includingworking teams, program steering committees, and executive steering committees,ensuring effective decision-making, communication, and accountability.

• Own program-level risks, assumptions, issues, and dependencies (RAID), with a focus oncross-functional and cross-vendor dependencies, contract considerations, delivery risks,and program quality.

• Manage vendor performance against contracted scope, statements of work, deliverycommitments, and quality standards, proactively addressing risks and driving resolutionofperformance issues.

• Own program-level budget oversight, including spend tracking, budget exposure, contractvariances, and visibility into at-risk or unplanned expenditures across vendorengagements.

• Lead, coach, and develop Project Manager(s) responsible for individual workstreams,ensuring workstream plans align with and support overall programobjectives.

• Establish andmaintainprogram governance for implementation, release management,deployment processes, and delivery standards in partnership with technical andengineering teams, holding implementation partners accountable toestablishedgovernance.

• Provide executive-level program reporting by synthesizing workstream progress, risks,dependencies, budget status, and overall program health into clear, actionable updates forexecutive stakeholders.

• Own program-level change management by evaluating the cumulative impact of scope,schedule, and resource changes across workstreams and vendors, providingrecommendations and trade-offstoexecutive leadership.

• Foster strong partnerships across business leaders, technology teams, implementationpartners, and vendors to ensure alignment, accountability, and successful programoutcomes.

WhatYou’llBring:

• Bachelor's degree in Business, Information Technology, Project Management, or a relatedfield, oran equivalentcombination of education and experience.

• Seven (7) or more years of program or project management experience, including at leastthree (3) years leading complex, multi-vendor technology implementation programs.

• Experience leading enterprise technology implementation programs, preferably involvingmultiple implementation partners.

• Demonstrated experienceestablishingand managing executive governance structures forlarge-scale technology initiatives.

• Strong experience managing vendor relationships, contracts, statements of work, andprogram budgets.

• Proven ability to lead cross-functional teams and influence stakeholders across all levelsof an organization.

• Experience communicating complex program information to executive leadership and providing decision-ready recommendations.

• Experience with enterprise platform implementations, including Salesforce or similarCRM technologies.

• Experience within healthcare, staffing, oranotherregulated industry.

• Experience supporting multi-brand or multi-entity organizations.

• Familiarity with Salesforce DevOps and CI/CD governance practices.

• PMP,PgMP, or comparable program management certification.

• Experience working with geographically dispersed teams, including offshore vendors.

• Possess an overall knowledge of business functionsand understanding of services, business strategy, policies and procedures, andjob’simpact to the organization.

• Work with electronic hardware and software applicationsspecific to the role.

• Work independently, see businessneedsandproactivelyaccomplishthem for the betterment of their team and the organization.

• Analytically and logically evaluate information, propositions, andclaims.

• Define, assess, and improve operational processes andworkflow.

• Address key factors that influence successful organizational change.

• Plan and track projects to ensure they are on time, on budget, andachieve theirobjectives.

• Engage effectively in dialogue.

Salary:

Senior Program Manager Full Job Description
The starting salary offer will vary based on the applicant’s education, experience, skills, abilities, internal equity, and alignment with market data. This position may also be eligible to participate in a company incentive plan and/or commission plan.
What We…