Senior Program Manager

About this role

With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better.

We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every step from first vision to value.

Since our beginning in 2007 as a project to make a time-tracking tool to help a client – Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem.

We want everyone to work better – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder.

ABOUT THE ROLE:

Tempo is looking for a Senior Program Manager to join the Product Operations team. Reporting to the Director of Product Operations, you’ll be the connective tissue behind Tempo’s most ambitious product initiatives – from major product launches to significant platform releases. This is a high-visibility, high-impact individual contributor role that requires both strategic thinking and sharp execution.

You’ll work across every department – Product, Engineering, Marketing, Sales, and beyond – driving alignment, surfacing risks early, and keeping complex, multi-team programs moving. A core part of this role is tracking readiness and adoption across customer- and partner-facing workstreams, ensuring that what ships internally lands successfully externally. You won’t manage people, but you will influence them – building the kind of cross-functional trust that gets things done.

WHAT YOU’LL DO:

- Own end-to-end program management for large-scale product initiatives – new product launches, major releases, and strategic cross-functional programs – from scoping through delivery.

- Build and maintain master program plans, track milestones and dependencies, and drive accountability across teams to keep initiatives on schedule.

- Facilitate alignment across Product, Engineering, Marketing, Sales, Customer Success, and external partners – translating complexity into clear priorities and next steps.

- Monitor and report on customer- and partner-facing readiness: tracking enablement milestones, adoption signals, and launch rollout health so nothing lands without the right support in place.

- Proactively identify risks, surface blockers early, and work with stakeholders to devise and implement contingency plans.

- Define program success criteria and communicate progress clearly to senior leadership and cross-functional stakeholders through structured status updates and reporting.

- Lead post-launch retrospectives to capture what worked, what didn’t, and what the next program should do differently.

- Use AI tools to streamline how programs are run – from synthesizing updates and generating reports to surfacing risks and managing workflows more efficiently.

- Drive continuous improvement in how Product Operations plans and executes programs across Tempo.

WHO YOU ARE:

- You have 6+ years or equivalent of program or project management experience, with a proven track record of leading large, complex, cross-functional initiatives in a tech or SaaS environment.

- You’re an experienced individual contributor who knows how to lead through influence – building credibility and alignment without relying on direct authority.

- You’re genuinely AI-savvy: you actively use AI tools in your work today – to manage workflows, synthesize information, generate reports, and work more efficiently – and you’re always looking for how to push that further. This is a hard requirement, not a nice-to-have.

- You’re comfortable working across both internal and external workstreams, with experience tracking or monitoring readiness across customer- or partner-facing programs.

- You’re fluent in Jira and how it’s used to plan and track complex work. Familiarity with Tempo products is a genuine advantage.

- You bring strong communication and stakeholder management skills – you can adapt your message for an engineering sync or an executive update without missing a beat.

- You’re structured and detail-oriented, but you don’t let process slow things down – you know when to add rigor and when to move fast.

- Agile certifications (CSM, PSM, SAFe, PMI-ACP, etc.) and/or PMP are a plus, but not required.

- A degree in a relevant field is an asset, but equivalent experience is what we’re really looking for.

WHY JOIN TEMPO?

- Impact: Work on meaningful programs that shape how Tempo builds and launches products – your fingerprints will be on everything from first idea to customer hands.

- Innovation: Be part of a culture that values creativity and continuous improvement, with real opportunities to influence how we work.

- Collaboration: Join a team that values openness, clear communication, and learning from every launch – wins and misses alike.

- Growth: Opportunities for professional development, including conferences, courses, and mentorship.

WHAT’S IN IT FOR YOU (ORG-WIDE)

- Remote first work environment

- Unlimited vacation in most of our locations!!

- Great benefits including health, dental, vision and savings plan.

- Perks such as training reimbursement, WFH reimbursement, and more.

- Diverse and dynamic teams with challenging and exciting work.

- An opportunity to have a real impact on our business.

- A great range of social activities (both in person and virtual).

- Optional in person meet-ups and the ability to travel to our international offices.

- Employee referral program.

- And so much more!

Note: As our hiring teams are global, please submit your resume in English only.

Apply today to join the Tempo team and help…