Senior Professional Services Engineer

About this role

ABOUT DEVSAVANT

DevSavant is a boutique staff augmentation firm serving B2B Tech & AI companies in the US. We specialize in integrating top-tier LATAM professionals into client teams with speed, precision, and cultural alignment. Our mission is to be an extension of our clients' organizations, building sustainable, high-performance teams that scale fast and deliver results.

Responsibilities

- Work with current and potential clients and partners to integrate the platform and other SNI tools into their enterprise systems and workflows (GIS, Asset Management, etc.)

- Build and maintain web applications and custom dashboards for querying, updating, visualizing, analyzing, and mapping geographic data, to enhance both capabilities and sales.

- Build quotes and scopes of work for integration and customization work.

- Create user and developer documentation/walkthroughs/guides for new features as they are released, being sure to tailor the content to the specific needs of the audience.

- Product testing & documentation - beta testing, documenting software bugs and inconsistencies, API documentation, contributing to tutorials and user guides.

- Work with open source mapping tools, libraries, and scripting languages - including but not limited to: Python, SQL, PostGIS, GDAL, QGIS, GeoPandas, etc.

- Raise your own, and the team's skill level by growing & learning.

- Help the product team manage requirements & new product features.

- Communicate with the team regularly. Use Jira/GitHub to submit and work on issues. Offer help to the team; ask for help.

- Provide thoughtful and constructive feedback on the design and development of new product features.

- Proactively find and report issues/bugs/regressions before the general user population reports them.

- Take advantage of existing software in the code base, or gems when possible; re-use can be powerful. Know when reuse isn’t the best option. Write software that follows established conventions and best practices in the company, as well as the larger language/programming community.

Requirements

- Excellent written and verbal communication skills.

- Technical background, ability to communicate with the technical engineering team.

- Excellent teamwork & collaboration skills.

- 5+ years of experience.

- Proficiency in JavaScript, HTML, and CSS.

- English level: C1

- Consultation experience is a plus and will be highly valued in this role

- Experience with GIS processes and platforms is a plus