Senior Product Designer, Logistics

About this role

ABOUT STORD

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like True Classic, Native, Seed Health, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Combining comprehensive commerce-enablement technology with high-volume fulfillment services provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its
fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

We're looking for a passionate, high-energy designer who can transform complex warehouse and transportation operations into intuitive, efficient experiences. You'll own design for our supply chain systems - the WMS, TMS, and operational tools that power millions of orders flowing through our network daily.What makes this role special:

• Real-world impact: Your designs directly affect warehouse operators and logistics coordinators managing real inventory and real shipments

• Complex problem-solving: Design for workflows involving inventory movement, exception handling, and time-critical operations

• Vision storytelling: Get engineering teams excited about the why behind your designs - help them see how better UX creates operational excellence

• AI-powered velocity: Leverage AI design tools to rapidly prototype and iterate on complex operational interfaces

• Collaborative environment: Work within a growing 5-person design team while partnering directly with product and engineering

You'll work closely with warehouse operators, supply chain experts, and engineering teams to create software that doesn't just work - it makes complex operations feel simple. This isn't about making forms prettier; it's about designing experiences that make operators faster, more accurate, and more confident in high-velocity environments.
The opportunity:
Own the design vision for mission-critical supply chain systems while being part of a collaborative design team that's establishing design excellence across Stord's platform. If you're energized by operational complexity and love helping
engineers understand the human side of logistics software, this role will challenge and fulfill you.
What you’ll do:
Own Supply Chain System Design:

• Design intuitive experiences for WMS, TMS, and warehouse operational tools used by thousands of operators daily

• Create workflows for complex operations like receiving, putaway, picking, packing, shipping, and inventory management

• Design for diverse user contexts: handheld scanners, desktop workstations, tablets on forklifts

• Optimize interfaces for speed and accuracy in time-sensitive, high-volume operational environments

Champion the User and Inspire the Team:

• Conduct user research with warehouse operators, drivers, and supply chain coordinators to deeply understand their workflows

• Translate operational complexity into compelling design narratives that get engineering teams excited to build

• Present design rationale that connects user pain points to business impact and operational efficiency

• Build empathy across the product organization for the real humans using these systems under pressure

Drive Rapid Design Iteration:

• Leverage AI design tools for quick prototyping and design exploration to accelerate velocity

• Create high-fidelity prototypes that validate concepts before engineering investment

• Iterate based on usability testing and operational feedback from real warehouse environments

• Balance design quality with speed - ship great experiences quickly

Collaborate Across Functions:

• Partner…