Senior Product Analyst

About this role

Fully Remote (UK based) | Competitive Salary + Bonus + Generous Equity | B Corp Certified
TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel.
Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world.
We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all.
But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people.
At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles.
The right people in the right roles will shape our future. So, here’s the big question: Could that be you?

Fifty million people in the UK and US alone could be Trusted Housesitters members. Around forty thousand people land on trustedhousesitters.com every day. What happens next - whether they trust us enough to sign up, and what we do to help them succeed once they have - is one of the most interesting analytical challenges we have right now. This role owns that: what happens once someone's actually inside the product.

You'll own the analytics for our new member revenue product squads. Own the journey, own the experiments on it, own the recommendations that come out of it. You'll be the person who doesn't just explain what happened in the data - you'll have a point of view on what to do about it. We're looking for someone who goes looking for the questions nobody's asked yet.

What you'll actually be doing

• Own the growth analytics for our new member revenue squads - acquisition funnel, conversion, product usage, the works - and build a picture of what's actually driving (or blocking) that journey.

• Spot opportunities in the data before anyone asks you to look. Turn them into recommendations that change what gets built, not just what gets reported

• Lead instrumentation on new features - defining tracking, success metrics, and guardrail metrics before anything ships, not after

• Design and run A/B and multivariate experiments on the product itself - page layouts, signup flows, onboarding journey - end-to-end from hypothesis through to decision-ready insight. Set the standard for how experimentation works across the product squads

• Build the dashboards and self-serve reporting that means stakeholders can answer their own questions - and you spend less time running the same queries every Monday

• Challenge assumptions. Act as the analytical voice in the room when product and commercial decisions are being made. Be the comfortable person saying "I don't think that's what the data shows"

• Mentor other analysts and help raise the analytical bar across the team - in SQL, in experimentation, in how we tell a story with numbers

What we're looking for

• Solid product analytics experience in a subscription, marketplace, SaaS, or platform business - where the funnel is complex, and the metrics actually matter

• The ability to own end-to-end analysis for a product area, from scoping through to recommendation, with minimal direction

• Advanced SQL. You're not reaching for documentation for standard analytical patterns. dbt experience is a genuine plus

• Good understanding of user event tracking (Segment, Amplitude, Mixpanel, or similar) - you're comfortable defining new events to support release of new product features, and to enable future analysis and reporting.

• Solid understanding of experimentation - hypothesis design, A/B and multivariate testing, statistical significance, the places where naive analysis goes wrong. And experience applying it, not just describing it

• Fluency in product metrics: conversion, activation, churn - and how those numbers connect to things the business actually cares about

• Strong data storytelling. You can explain what the numbers mean to a product manager, and also to a CFO. Different rooms, different language, same rigour

• Product instincts. This isn't just an analytics role. We want someone who generates ideas, not just validates them

Nice to have

• Python or R for more advanced modelling or automation

• Experience integrating AI tools into analytical workflows in a way that's actually made a difference

You might feel like a fish out of water if...

We know this isn't what you'd see in most job ads - but TrustedHousesitters isn't most companies.

Trust, transparency, and honest feedback aren't just things we say; they're genuinely how we operate, every day. So rather than leaving you guessing if things don't work out, we'd rather give you what you need to make a great decision upfront about whether this opportunity is right for you.

With that in mind, here are a few things worth considering before you hit apply.

You're most comfortable when the question is handed to you. This role needs someone who goes looking for the question. If your best work tends to happen when a stakeholder has defined the problem clearly, and you're building the analysis to answer it - that's a genuinely valuable skill, just not quite the shape of this one.

You think of experimentation as a process to follow, not a discipline to own. We're not looking for someone who can run an A/B test to spec. We're looking for someone who'll push back when the experiment is designed badly, mentor others through the parts they get wrong, and build the frameworks that make the whole team better at it.

You're most excited by media spend and channel…