Senior Presales Engineer - Enterprise & End-User Solutions

About this role

The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.
Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.
Requirements:
Solution Architecture & Presales Leadership
Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives
Develop:
High-Level Designs (HLD)
Solution architecture documents
Technical proposals
Bill of Materials (BoM)
Compliance matrices
RFP/RFI/RFQ responses
Lead solution sizing, architecture validation, and technical assessments for complex customer environments
Customer Engagement & Technical Advisory
Conduct customer workshops, technical presentations, demonstrations, and architecture discussions
Engage with enterprise and government customers to understand business and technical requirements
Translate customer challenges into scalable infrastructure and end-user solutions
Support opportunity qualification and strategic solution positioning alongside sales teams
Lead Proof of Concepts (PoCs) and technical evaluation activities
Enterprise Infrastructure Solutions
Design and position solutions across:
Servers (Rack, Blade, Hyperconverged)
Enterprise storage solutions (SAN, NAS, SDS)
Virtualization platforms
Hyperconverged Infrastructure (HCI)
Backup and disaster recovery solutions
Data center modernization initiatives
Design high availability and business continuity architectures aligned with customer requirements
Cloud & Platform Solutions
Support hybrid cloud and private cloud architecture initiatives
Contribute to container platform discussions including:
Kubernetes
OpenShift
Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies
End-User Computing Solutions
Design and support solutions across:
VDI and desktop virtualization
Endpoint management (UEM)
Collaboration solutions
Laptops, workstations, and thin clients
OS deployment and lifecycle management
Vendor & Cross-Functional Collaboration
Coordinate with vendors for:
Design validation
Technical alignment
Commercial and pricing support
Work closely with Sales and Delivery teams to ensure successful solution alignment and project handover
Support customer success initiatives through ongoing technical engagement where required
Technical Leadership & Knowledge Sharing
Mentor junior and mid-level engineers across enterprise infrastructure technologies
Lead internal technical knowledge-sharing and enablement sessions
Contribute to technical standards, reusable templates, and best practice frameworks
Support certification and capability development initiatives within the team
Documentation & Best Practices
Maintain accurate technical documentation and solution records
Ensure proposed solutions align with customer standards and industry best practices
Contribute to continuous improvement of technical templates, solution frameworks, and presales processes

Our Culture & Code of Conduct:
At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.
Requirements
Bachelor’s degree in Computer Engineering, Information Technology, or a related field
7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments
Strong expertise in:
Enterprise infrastructure and data center technologies
Virtualization and HCI platforms
Backup and disaster recovery solutions
End-user computing and VDI environments
Hybrid cloud and private cloud architectures
Strong architecture, sizing, and infrastructure design capabilities
Good understanding of:
Containers and Kubernetes platforms
Automation and orchestration concepts
High availability and disaster recovery architectures
Hands-on or presales experience with one or more of the following vendors and technologies:
Dell Technologies (Servers, Storage, VxRail, PowerStore)
Nutanix
VMware / Broadcom
Red Hat OS and OpenShift
Veeam / Cohesity
Huawei
Citrix / Omnissa (VDI)
IBM Hardware
Proven experience designing and positioning enterprise data center and end-user solutions
Strong experience preparing technical proposals, compliance matrices, and customer presentations
Experience supporting enterprise and government customer engagements is preferred
Certifications (Preferred);
VMware (VCP)
Nutanix (NCP)
Dell Technologies certifications
Veeam, Cohesity, or backup-related certifications
Red Hat certifications
Oracle Hardware certifications
Huawei certifications